2007 Student Version Crashes on Narration

W

W. eWatson

Subject.

When I try to narrate a slide, it ppt fails immediately when the slide
comes up. Perhaps I need to update. So It tried to find the version #.
Help talks about pressing the Office button and checking Resources, ...,
but that leads nowhere. Basically, it just tries to bring up ppt again.

Off to Google land.
 
W

W. eWatson

Cute. Help meant the button in the upper left corner of ppt, and not the
similar button on my keyboard. Eventually one gets to type in windows
update in the search are on Start. This give OS updates. Cute. Again. So
I guess there aren't any or they've been applied in some automatic
fashion. It would be good to know though what version I have.

Ah, Control Panel Features and Programs. 12.0.6424.100. No install date
except for the initial date, 3/2010.
 
S

Steve Rindsberg

Cute. Help meant the button in the upper left corner of ppt, and not the
similar button on my keyboard. Eventually one gets to type in windows
update in the search are on Start. This give OS updates. Cute. Again. So
I guess there aren't any or they've been applied in some automatic
fashion. It would be good to know though what version I have.

Ah, Control Panel Features and Programs. 12.0.6424.100. No install date
except for the initial date, 3/2010.

Click the "Office Orb" (no kidding, it's really called that) and click
PowerPoint Options.

Click Resources.

Down at the bottom it tells you the PPT version and currently applied
service packs, if any.

Click About to get a bit more info (which edition it's part of for example)

IIRC, that build number suggests that you've got the original release of
Office 2007. The one in which, when you opened PowerPoint, hundreds of
little multilegged creatures would go scuttling off into dark corners of
your computer to get away from the light. Very. Buggy.

You want to bump it to SP2.

On that same Resources dialog box, click Check for Updates.
 
W

W. eWatson

Click the "Office Orb" (no kidding, it's really called that) and click
PowerPoint Options.

Click Resources.

Down at the bottom it tells you the PPT version and currently applied
service packs, if any.

Click About to get a bit more info (which edition it's part of for example)

IIRC, that build number suggests that you've got the original release of
Office 2007. The one in which, when you opened PowerPoint, hundreds of
little multilegged creatures would go scuttling off into dark corners of
your computer to get away from the light. Very. Buggy.

You want to bump it to SP2.

On that same Resources dialog box, click Check for Updates.
Ah, the fine print on bottom of Resources. I have SP2. Completely
missed it. I pressed the About button and spent too much time rolling
around in there. Putting it at the bottom makes not a lot of sense to me.

How do I know if updates have been applied, or, better, where can I
apply them myself from a web site?
 
S

Steve Rindsberg

Ah, the fine print on bottom of Resources. I have SP2. Completely
missed it. I pressed the About button and spent too much time rolling
around in there. Putting it at the bottom makes not a lot of sense to me.

How do I know if updates have been applied, or, better, where can I
apply them myself from a web site?

The Check For Updates button - it won't automatically apply updates (or it
never has for me ... gives me the chance to review what's already installed and
pick 'n choose what I want to install).
 
W

W. eWatson

The Check For Updates button - it won't automatically apply updates (or it
never has for me ... gives me the chance to review what's already installed and
pick 'n choose what I want to install).
Well, getting an update is an interesting story for Win 7. I used XP up
until Dec. 2009. Things have changed, me thinks. In Win 7, there are no
manual updates.

Here's my problem. I'm using the home version of ppt 2007. I thought I'd
try to narrate my pitch. PPT dies every time I try. To correct the
problem has these options: e-mail support, paid support, or buy PPT
2010. Another choice is the Win 7 Live Forums, which are not all that
well traveled. I'm pursing the e-mail approach.

As I understand it, MS only provides updates up until the product moves
to an upgrade, 2007 to 2010. All updates are made by the auto install
facilities of Win 7. That is, they will send you an update, and you can
either accept it to be automatically installed, or you can do it later
yourself. One cannot buy an upgrade expecting a discount on ownership of
the copy you have. 2007 in my case.

So far e-mail looks somewhat reasonable. I'm now at a second response.
 
W

W. eWatson

Well, getting an update is an interesting story for Win 7. I used XP up
until Dec. 2009. Things have changed, me thinks. In Win 7, there are no
manual updates.

Here's my problem. I'm using the home version of ppt 2007. I thought I'd
try to narrate my pitch. PPT dies every time I try. To correct the
problem has these options: e-mail support, paid support, or buy PPT
2010. Another choice is the Win 7 Live Forums, which are not all that
well traveled. I'm pursing the e-mail approach.

As I understand it, MS only provides updates up until the product moves
to an upgrade, 2007 to 2010. All updates are made by the auto install
facilities of Win 7. That is, they will send you an update, and you can
either accept it to be automatically installed, or you can do it later
yourself. One cannot buy an upgrade expecting a discount on ownership of
the copy you have. 2007 in my case.

So far e-mail looks somewhat reasonable. I'm now at a second response.
Well, three cheers for e-mail. Problem solved.
 

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