2010 RTM will not start

[Steph]

Downloaded the RTM for Office 2010, had been running the Beta with Windows 7.
After downloading, I can view the file en_office_professional_plus_x64...,
but when I click it, it goes through the extracing process and then nothing
happens - the beta is still there and untouched. Have uninstalled the RTM,
uninstalled the 2010 beta, uninstalled Office 2007, restarted, redownloaded
the RTM and redownloaded the 2010 beta. Still nothing. Any ideas? I want to
start using the RTM!

 

[Steph]

Wanted to add that I checked the issue mentioned by Comp Dok with Temp file
and it does not seem to be the same thing. When downloading, I have gotten
many errors, "unable to rename the temporary file to the permanent file name"
but eventually, had success 2 or 3 time. Tried Activating through the
applications and Help, but get a msg that the Software has Been Activated.
Still seeing the "(Beta)" in the application name, but not in the window when
I open.

 

[Peter Foldes]

You cannot install the RTM as long as anything from the Beta is still on your
computer.

--
Peter

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