If it is a retail version contact Microsoft at (800) 936-5700 or if
outside the US see this site:
http://microsoft.com/worldwide
If the software came preinstalled on your PC (OEM version) then you'll
need to contact the manufacturer for a replacement key.
If the OEM will not provide you with a replacement key contact
Microsoft and explain the problem to them. It is my understanding they
will generate a new key however you could incur a nominal fee for this
service.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
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Word FAQ:
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MVP FAQ site:
http://mvps.org/
Kathy said:
i recently had to reinstall word 2000 ----now its asking for the 25
character cd key ---i've had the computer so long i cant find
it ----it was already installed when i bought my computer- ----what
can i do ---plz help me ---thank you ---
