A chinese WGAtray.exe file was downloaded with my Office Software

[doveout]

Hello:

When I downloaded my Office professional 2007 on my Operating system of
Vista 64 a microsoft WGAtray.exe icon showed up in my startup task bar. Now
when I open up my Outllook or any other program from Office a dialogue box
shows up all in chinese (and I do not speak chinese). It gives me two
options. The left sends me to the chinese Microsoft.com link and the right
options makes the dialogue box go away. I have no idea why this happens, and
I need some help. I have gotten help from the Microsoft team and did
everything they asked for me to get rid of this notification (that is really
only for XP) however it is showing up in my Vista startup taskbar, again only
once I open a Office application.

Could this mean that I received a pirated edition of Office
Professional?????

Could someone please help me... I am really frustrated and have no idea what
this chinese information is telling me.

I would like to show someone what this dialogue box looks like and what the
startup icon says when I right click it.. but there is no way that I can
printscreen to hear and there is no option to attach a document.

Help Please.

Jane

 

[JoAnn Paules]

Where did you get the download from?

 

[doveout]

I purchased it on e-bay from a vendor.

Jane

Where did you get the download from?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hello:

When I downloaded my Office professional 2007 on my Operating system of
Vista 64 a microsoft WGAtray.exe icon showed up in my startup task bar.
Now
when I open up my Outllook or any other program from Office a dialogue box
shows up all in chinese (and I do not speak chinese). It gives me two
options. The left sends me to the chinese Microsoft.com link and the
right
options makes the dialogue box go away. I have no idea why this happens,
and
I need some help. I have gotten help from the Microsoft team and did
everything they asked for me to get rid of this notification (that is
really
only for XP) however it is showing up in my Vista startup taskbar, again
only
once I open a Office application.

Could this mean that I received a pirated edition of Office
Professional?????

Could someone please help me... I am really frustrated and have no idea
what
this chinese information is telling me.

I would like to show someone what this dialogue box looks like and what
the
startup icon says when I right click it.. but there is no way that I can
printscreen to hear and there is no option to attach a document.

Help Please.

Jane

.

 

[DL]

Therein lies your answer, send it back, if you can and buy from a legitimate
source, otherwise put it down to experience

I purchased it on e-bay from a vendor.

Jane

Where did you get the download from?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hello:

When I downloaded my Office professional 2007 on my Operating system of
Vista 64 a microsoft WGAtray.exe icon showed up in my startup task bar.
Now
when I open up my Outllook or any other program from Office a dialogue
box
shows up all in chinese (and I do not speak chinese). It gives me two
options. The left sends me to the chinese Microsoft.com link and the
right
options makes the dialogue box go away. I have no idea why this
happens,
and
I need some help. I have gotten help from the Microsoft team and did
everything they asked for me to get rid of this notification (that is
really
only for XP) however it is showing up in my Vista startup taskbar,
again
only
once I open a Office application.

Could this mean that I received a pirated edition of Office
Professional?????

Could someone please help me... I am really frustrated and have no idea
what
this chinese information is telling me.

I would like to show someone what this dialogue box looks like and what
the
startup icon says when I right click it.. but there is no way that I
can
printscreen to hear and there is no option to attach a document.

Help Please.

Jane

.

 

[WindRiverConsulting]

I am having the same issue (on 32-bit platform). Vendor that sold the
software was legit, MS Office came factory sealed from Microsoft. Either
I've been swindled via elaborate priracy hoax, or there is some issue with
software.

Therein lies your answer, send it back, if you can and buy from a legitimate
source, otherwise put it down to experience

I purchased it on e-bay from a vendor.

Jane

Where did you get the download from?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hello:

When I downloaded my Office professional 2007 on my Operating system of
Vista 64 a microsoft WGAtray.exe icon showed up in my startup task bar.
Now
when I open up my Outllook or any other program from Office a dialogue
box
shows up all in chinese (and I do not speak chinese). It gives me two
options. The left sends me to the chinese Microsoft.com link and the
right
options makes the dialogue box go away. I have no idea why this
happens,
and
I need some help. I have gotten help from the Microsoft team and did
everything they asked for me to get rid of this notification (that is
really
only for XP) however it is showing up in my Vista startup taskbar,
again
only
once I open a Office application.

Could this mean that I received a pirated edition of Office
Professional?????

Could someone please help me... I am really frustrated and have no idea
what
this chinese information is telling me.

I would like to show someone what this dialogue box looks like and what
the
startup icon says when I right click it.. but there is no way that I
can
printscreen to hear and there is no option to attach a document.

Help Please.

Jane


.

.

 

[Judy Johnson]

I purchased my copy of Windows 2007 Professional from ebay as well. It was still in the sealed case. I have the same box with the same two options in an Asian language (as described above) but it only interferes with Outlook. It's driving me nuts. I also continually get an error about a data file not being closed properly the last time I closed Outlook (9 out of 10 times it happens).

Any suggestions? Is it okay to remove this WGATray.exe? Or is it actually important?



WindRiverConsulting wrote:

I am having the same issue (on 32-bit platform).
04-Nov-09

I am having the same issue (on 32-bit platform). Vendor that sold th
software was legit, MS Office came factory sealed from Microsoft. Eithe
I have been swindled via elaborate priracy hoax, or there is some issue wit
software

:

Previous Posts In This Thread:

A chinese WGAtray.exe file was downloaded with my Office Software
Hello

When I downloaded my Office professional 2007 on my Operating system o
Vista 64 a microsoft WGAtray.exe icon showed up in my startup task bar. No
when I open up my Outllook or any other program from Office a dialogue bo
shows up all in chinese (and I do not speak chinese). It gives me tw
options. The left sends me to the chinese Microsoft.com link and the righ
options makes the dialogue box go away. I have no idea why this happens, an
I need some help. I have gotten help from the Microsoft team and di
everything they asked for me to get rid of this notification (that is reall
only for XP) however it is showing up in my Vista startup taskbar, again onl
once I open a Office application

Could this mean that I received a pirated edition of Offic
Professional????

Could someone please help me... I am really frustrated and have no idea wha
this chinese information is telling me

I would like to show someone what this dialogue box looks like and what th
startup icon says when I right click it.. but there is no way that I ca
printscreen to hear and there is no option to attach a document

Help Please

Jane

Where did you get the download from?
Where did you get the download from

-
JoAnn Paule
MVP Microsoft [Publisher
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I purchased it on e-bay from a vendor.Jane"JoAnn Paules" wrote:
I purchased it on e-bay from a vendor

Jan

:

Therein lies your answer, send it back, if you can and buy from a
Therein lies your answer, send it back, if you can and buy from a legitimat
source, otherwise put it down to experience

I am having the same issue (on 32-bit platform).
I am having the same issue (on 32-bit platform). Vendor that sold th
software was legit, MS Office came factory sealed from Microsoft. Eithe
I have been swindled via elaborate priracy hoax, or there is some issue wit
software

:

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