Access 2003 - no printer

J

JEC

I have a client that has a Windows XP system with Office 2003 professional
installed. In Access, when the user tries to print, nothing happens. I
noticed that when you hover the cursor over the printer icon in the toolbar,
it says "no printer". I have installed all patches. I have even gone so far
as to uninstall and reinstall office without any luck. If I logout and login
as a different user, everything works fine. Also, all other office programs
print just fine.

I have seached high and low and found no help realating to this problem. Any
help would be greatly appreciated!!!
 
A

Alex White MCDBA MCSE

Right from memory printers go something like this,

install a printer as an administrator, all other people that don't have the
rights to add a printer can see the printer added by the administrator, if
you have got the right level of permissions to install a printer you cannot
see the printers installed by other people, as you have the correct
permissions to add them yourself, I am pretty sure that is the way they
work.

Can you print a test page as the user?

Access will normally complain if there is not a printer install for a user
when they run the database, so it does indicate that Access can see the
printer.
 
J

JEC

The user is a local administrator so he should have all the necessary
rights.

The printers work fine in every other respect. The only application that I
have any problem printing from is Access.
 
C

Chewie Chewie via AccessMonster.com

Did you already try to reinstall the printer as the current user ?
What if you click "File", "Print", can you see the printer there ?
 
J

JEC

I have not reinstalled the printer. I will try that.

If you click file-print, nothing happens. No dialog box. Nothing. Same with
Print Preview.
 
B

Barb_Indiana

I am having the same problem on a couple machines on our network. Same
install source on all machines but a few machines cannot print in
access. User can print in access from another machine. No user can
print from access on certain machine. Default printer set. Can print
from all other apps. Anyone know of a dll or something that got
overwritten?
 
R

Rob Freeman

We are having the same problem. I found that if we change the default
printer in Windows the user can now print. This, of course, is only a work
around because we need to set the default printer to the specific printer.
I am know experimenting with the printer setup. The printer in question is
a PCL6 printer.
 

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