M
MILT DAVIES
Old PC crashed. New emachine T6520. Access 97 upgrade doesn't recognize WORKS
8 which is on new PC.
8 which is on new PC.
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C
Carey Frisch [MVP]
Works v.8 did not exist back in 1997.
To obtain assistance installing your upgrade version of Microsoft Access 97,
contact Microsoft Product Support Services. See your product literature or
your support contract for the technical support number to call. Or, to obtain
the support phone number for your product, visit Microsoft's
"Support Options & Phone Numbers" Web page at the following address:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms )
When you call Microsoft Product Support and speak with a support professional,
please inform the engineer that you own a qualifying program and that you need
assistance installing it.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
-------------------------------------------------------------------------------------------
:
| Old PC crashed. New emachine T6520. Access 97 upgrade doesn't recognize WORKS
| 8 which is on new PC.
To obtain assistance installing your upgrade version of Microsoft Access 97,
contact Microsoft Product Support Services. See your product literature or
your support contract for the technical support number to call. Or, to obtain
the support phone number for your product, visit Microsoft's
"Support Options & Phone Numbers" Web page at the following address:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms )
When you call Microsoft Product Support and speak with a support professional,
please inform the engineer that you own a qualifying program and that you need
assistance installing it.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
-------------------------------------------------------------------------------------------
:
| Old PC crashed. New emachine T6520. Access 97 upgrade doesn't recognize WORKS
| 8 which is on new PC.
D
DL
So MS still suport Access 97?
(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms )Carey Frisch said:Works v.8 did not exist back in 1997.
To obtain assistance installing your upgrade version of Microsoft Access 97,
contact Microsoft Product Support Services. See your product literature or
your support contract for the technical support number to call. Or, to obtain
the support phone number for your product, visit Microsoft's
"Support Options & Phone Numbers" Web page at the following address:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
C
Carey Frisch [MVP]
Assisted support options for Office 97 ended on January 16, 2004.
Mainstream hotfix support for Office 97 ended on August 31, 2001.
Extended hotfix support ended on February 28, 2002. Self-help online
support will be available for at least one year after assisted support concludes.
Product Lifecycle Dates - Office Product Family
http://support.microsoft.com/default.aspx?scid=fh;en-us;LifeOfficeFam
Mainstream hotfix support for Office 97 ended on August 31, 2001.
Extended hotfix support ended on February 28, 2002. Self-help online
support will be available for at least one year after assisted support concludes.
Product Lifecycle Dates - Office Product Family
http://support.microsoft.com/default.aspx?scid=fh;en-us;LifeOfficeFam
T
Timothy L
Products that qualify for the Office upgrade (applies to Microsoft Office 97)
http://support.microsoft.com/kb/158069/
ACC97: Products That Qualify for Access 97 Competitive Upgrade
http://support.microsoft.com/kb/167237/
As another user has mentioned, Microsoft Works 8.0 and Microsoft Works Suite 2005 did not exist at the time
Microsoft Office 97 (including Microsoft Access 97) was released. You'd probably need Microsoft Works 4.0,
Microsoft Works 5.0 or Microsoft Works 6.0 to qualify for the upgrade, but don't quote me on this as I'm not
sure when they were released.
http://support.microsoft.com/kb/158069/
ACC97: Products That Qualify for Access 97 Competitive Upgrade
http://support.microsoft.com/kb/167237/
As another user has mentioned, Microsoft Works 8.0 and Microsoft Works Suite 2005 did not exist at the time
Microsoft Office 97 (including Microsoft Access 97) was released. You'd probably need Microsoft Works 4.0,
Microsoft Works 5.0 or Microsoft Works 6.0 to qualify for the upgrade, but don't quote me on this as I'm not
sure when they were released.