Access v9 in Office '97 run problems under Office 2000

P

Paul

My brother-in-law and I have the same problem: We upgraded
to Windows XP Home Ed from Win98. We installed Office 97
Pro edition, including Access, on the system. Then we
upgraded to Office 2000 (vanila version w/o Access 2000).
Now, when we try to run Access it says the application
isn't installed and to install if from the original
location. We have repeatedly reinstalled both Office
programs with the same results. MS Product Info help and
FAQs don't address this problem. What stupid little step
are we missing? HELP! We both have Access databases we
need to retrieve. Thanks in advance.
 
K

Kristyn Wagoner [MSFT]

Hey Paul -

Assuming that you still have all of the necessary disks needed for
installation, the key to this issue is generally that since Access is
version 97 and Office is version 2000, if they are installed as normal, they
will overwrite it each. In most cases, if you install Access 97 into a
seperate directory then the default directory, and then let Office 2000 go
to the default directory, then it should work.

Check out these two articles:

241141 ACC2000: How to Install Access 97 and Access 2000 on the Same
Computer
http://support.microsoft.com/?id=241141

218861 OFF2000: Running Multiple Versions of Microsoft Office
http://support.microsoft.com/?id=218861

Hope that helps!

--
Kristyn Wagoner
Microsoft PSS

Please do not reply directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
 
P

Paul

Well, that didn't do any good. At least now I get a
different message. I installed Office 97 in its own
folder off the root directory, and installed Office 2000
in the default directory. NOW it says I can't run Access
from the Office 97 directory because there is no license
 
K

Kristyn Wagoner [MSFT]

Hi Paul -

Don't give up on me yet. <smile> This is a very common and fairly
easy-to-resolve message that you are receiving. This article should get you
set right up.

141373 ACC: "There Is No License" Error Message Starting Microsoft Access
http://support.microsoft.com/?id=141373

Thanks again!

--
Kristyn Wagoner
Microsoft PSS

Please do not reply directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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