accessing contacts

[Jim]

I am using a Palm T3 with my outlook in office XP. Up
until the other day I could syn with no problem. It now
gives me the message "A program is trying to access e-mail
addresses you have stored in Outlook. Do you want to
allow this" It give yout he optionso f allow for __
minutes, or no. I tthen freezes up. Can anyone help me
with this problem

 

[Jocelyn Fiorello [MVP - Outlook]]

I assume you just installed SP3 for Office XP. The problem you're
describing is a known issue with SP3; security has been updated to more
closely match the security in Outlook 2003. You may be able to get around
the problem by either disabling Word as your e-mail editor or updating some
of your add-ins, especially virus scanners and spam filters (many major
manufacturers have already released compatible updates). See the following
articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Jim]

when you say sp3, do you mean a service pack? we did just
do an update the other night for both windows xp and
office xp.

 

[Diane Poremsky]

yes, service pack 3 for office xp... what sync software are you using?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

 

[Jim]

Hot Sync Manager. Also I went and tried to understand
what the knowledge base article said to do and i could not
figure it out. Can you help me?

-----Original Message-----
yes, service pack 3 for office xp... what sync software are you using?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com

when you say sp3, do you mean a service pack? we did just
do an update the other night for both windows xp and
office xp.

.