Activation/Installation ID

[synex]

Hi all,

I've recently moved to a new PC, and reinstalled office. When I run it,
and try to activate it via the internet, I get the "you've already
installed as many times as you can..." speech - fine - I know I've
activated it already. BUT, when I select the "activate by telephone",
and click next, I get the egg-timer for a couple of secs, and the
windows disappears. It doesn't take me to the next windows like it
should, where I get the INstallation ID and phone number. I called MS
licensing anyway, but they say they can't help without an install ID.
I've reinstalled, and I've tried to detect and repair, but no luck. Any
ideas? I need that next windows to get the install ID and enter the
activation code. Any help would be greatly appreciated.

TIA,
DSt.

 

[Carey Frisch [MVP]]

Do you have a "Retail Version" or "OEM Version" of Office?
If you have the "OEM Version", then you cannot activate it
on a different computer since the license is permanently tied to
the original computer it was installed on and cannot be transferred.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Hi all,
|
| I've recently moved to a new PC, and reinstalled office. When I run it,
| and try to activate it via the internet, I get the "you've already
| installed as many times as you can..." speech - fine - I know I've
| activated it already. BUT, when I select the "activate by telephone",
| and click next, I get the egg-timer for a couple of secs, and the
| windows disappears. It doesn't take me to the next windows like it
| should, where I get the INstallation ID and phone number. I called MS
| licensing anyway, but they say they can't help without an install ID.
| I've reinstalled, and I've tried to detect and repair, but no luck. Any
| ideas? I need that next windows to get the install ID and enter the
| activation code. Any help would be greatly appreciated.
|
| TIA,
| DSt.

 

[synex]

Do you have a "Retail Version" or "OEM Version" of Office?
If you have the "OEM Version", then you cannot activate it
on a different computer since the license is permanently tied to
the original computer it was installed on and cannot be transferred.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

Thanks for the response...but:

The Microsoft Office 2003 Activation Wizard disappears when you use the
telephone option to activate a Microsoft Office 2003 license
View products that this article applies to.
Article ID : 875452
Last Review : June 8, 2005
Revision : 2.0
SYMPTOMS
The Microsoft Office 2003 Activation Wizard disappears when you use the
telephone option to activate a Microsoft Office 2003 license.
CAUSE
This behavior occurs if the following conditions are true:
· You have activation information on your computer that is from a
previous installation of Microsoft Office 2003.
· You activated the previous installation of Office 2003 by using the
Internet.
RESOLUTION
To resolve this behavior, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type the following location:
C:\Documents and Settings\All Users\Application
Data\Microsoft\Office\Data
3. Click OK.
4. Right-click the opa11.dat file, and then click Delete.
5. Close the folder, and then start any Microsoft Office 2003 program
to start the Office 2003 Activation Wizard.