Activation then computer replaced

[Ed Manigault]

Wait - think that I have figured out the way to get another copy of the
"Perpetual Activation Key" -

You should be able to insert the CDs into your new computer and install it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I did the online activation/upgrade

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I purchased a Gateway in August with 60 day MS Office. I purchased the
full
product and shortly thereafter my computer crashed. Today I got a new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[Ed Manigault]

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[Ed Manigault]

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[Ed Manigault]

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[Ed Manigault]

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If you
didn't, let me know. There is another MVP who is looking into these issues.
I don't know what she's doing with the information but it's one step closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

You should be able to insert the CDs into your new computer and install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I purchased
the
full
product and shortly thereafter my computer crashed. Today I got a
new
laptop. Is there a way to use my prior activation? Can't seem to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

Chances are Microsoft is on a skeleton staff this weekend. Even though a lit
can be done without human intervention, I would think there are a few
warm-blooded critters involved in this.

The important thing is that you are up and running. Now make sure you put
the CDs and PID someplace safe.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and
found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If
you
didn't, let me know. There is another MVP who is looking into these
issues.
I don't know what she's doing with the information but it's one step
closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but
I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to
simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

:

You should be able to insert the CDs into your new computer and
install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I
purchased
the
full
product and shortly thereafter my computer crashed. Today I got
a
new
laptop. Is there a way to use my prior activation? Can't seem
to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

Chances are Microsoft is on a skeleton staff this weekend. Even though a lit
can be done without human intervention, I would think there are a few
warm-blooded critters involved in this.

The important thing is that you are up and running. Now make sure you put
the CDs and PID someplace safe.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and
found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If
you
didn't, let me know. There is another MVP who is looking into these
issues.
I don't know what she's doing with the information but it's one step
closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but
I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to
simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

:

You should be able to insert the CDs into your new computer and
install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I
purchased
the
full
product and shortly thereafter my computer crashed. Today I got
a
new
laptop. Is there a way to use my prior activation? Can't seem
to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

Chances are Microsoft is on a skeleton staff this weekend. Even though a lit
can be done without human intervention, I would think there are a few
warm-blooded critters involved in this.

The important thing is that you are up and running. Now make sure you put
the CDs and PID someplace safe.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and
found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If
you
didn't, let me know. There is another MVP who is looking into these
issues.
I don't know what she's doing with the information but it's one step
closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but
I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to
simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

:

You should be able to insert the CDs into your new computer and
install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I
purchased
the
full
product and shortly thereafter my computer crashed. Today I got
a
new
laptop. Is there a way to use my prior activation? Can't seem
to
reach
MS -
at least without paying $35 to email the question. TIA - Ed

 

[JoAnn Paules [MVP]]

Chances are Microsoft is on a skeleton staff this weekend. Even though a lit
can be done without human intervention, I would think there are a few
warm-blooded critters involved in this.

The important thing is that you are up and running. Now make sure you put
the CDs and PID someplace safe.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I ended up digging through some papers and found the hard copy with the
license key. I also went through the "activate now" process again and
found
a FAQ that provided a way for MS to send me another copy of the key upon
providing my email and credit card info to confirm the prior purchase.
Despite receiving assurance that the key would be sent "shortly" I still
haven't received it.

This time I'm not only saving the hard copy, but the license key on some
files I'm backing up.

Thank you!

You should have received the CDs when you paid for the full version. If
you
didn't, let me know. There is another MVP who is looking into these
issues.
I don't know what she's doing with the information but it's one step
closer
than you are now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The software is on the new computer already (another 60 day trial), but
I
did
try to use the CD. Problem is the program requests the activation key,
which
I obtained online. Can't I somehow reaccess that code? In comparison,
McAfee came preinstalled on both new computers, and I was able to
simply
access my McAfee account online and download the full versions I had
purchased.

Thanks

:

You should be able to insert the CDs into your new computer and
install
it
on that. Did you try?

(Activation is required, registration is optional.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I did the online activation/upgrade

:

Where did you get the full version?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I purchased a Gateway in August with 60 day MS Office. I
purchased
the
full
product and shortly thereafter my computer crashed. Today I got
a
new
laptop. Is there a way to use my prior activation? Can't seem
to
reach
MS -
at least without paying $35 to email the question. TIA - Ed