Active-sync duplication in Biz Contact Manager

[Dave]

Hi,

After synching my outlook database (calender, contacts
etc) using Active sync 3.7 (for HP ipaq), I discovered
the all my business contact histories has been
individually replaced w/ the contents of my inbox.
Nothing else in the business contacts is being synched
only my regular outlook contacts. I'm using XP and
Outlook 2003.

Any thoughts/ideas greatly appreciated.

thanks,
Dave

 

[Sue Mosher [MVP-Outlook]]

Try clearing the forms cache. Choose Tools | Options | Other | Advanced
Options | Custom Forms, then click Manage Forms, then Clear Cache. If simply
clearing the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

 

[Dave]

Many thanks Sue. Problem solved (for now at least)!

Cheers,
Dave