Activesync and Outlook 2003

D

Dave

Outlook does not connect to my e-mail server when my
pocket pc is in the crade an turned on. It also remains
active as a process along with Word even after I have
exited the program. Has anyone else seen this problem.
 
R

Roady [MVP]

You'll need to uncradle to release the outlook.exe process. In general
cradling would be something you do after you start Outlook and uncradle it
before exiting Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
L

Lauren Wilson

Outlook does not connect to my e-mail server when my
pocket pc is in the crade an turned on. It also remains
active as a process along with Word even after I have
exited the program. Has anyone else seen this problem.
Click to expand...

Yes. I saw it all the time with Outlook 2000 running on Win 2K. I
have never heard a plausible answer to your exact same question about
Outlook staying in the process list after closing it. I hope some
very smart person will take pity on us and tell us how to cure that
problem. It's VERY irritating and causes the need for a reboot some
times. I am now running XP Pro (SP2) and Outlook 2002. Have not seen
the same problem yet (about 60 days).
 
M

Milly Staples [MVP - Outlook]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Lauren Wilson
asked:

|
|| Outlook does not connect to my e-mail server when my
|| pocket pc is in the crade an turned on. It also remains
|| active as a process along with Word even after I have
|| exited the program. Has anyone else seen this problem.
|
| Yes. I saw it all the time with Outlook 2000 running on Win 2K. I
| have never heard a plausible answer to your exact same question about
| Outlook staying in the process list after closing it. I hope some
| very smart person will take pity on us and tell us how to cure that
| problem. It's VERY irritating and causes the need for a reboot some
| times. I am now running XP Pro (SP2) and Outlook 2002. Have not seen
| the same problem yet (about 60 days).
 
B

Brian Tillman

Lauren Wilson said:
Yes. I saw it all the time with Outlook 2000 running on Win 2K. I
have never heard a plausible answer to your exact same question about
Outlook staying in the process list after closing it.
Click to expand...

Because as long as the PDA is cradled, Outlook must run in order to maintain
synchronization.
I hope some
very smart person will take pity on us and tell us how to cure that
problem.
Click to expand...

In this particular case, uncradle the PDA.
It's VERY irritating and causes the need for a reboot some
times.
Click to expand...

It's rare that a reboot would be needed. Start the Task Manager, click the
Processes tab, select the Outlook processes that are running and click "End
Process". No reboot needed.
 
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