Actual work reported by resources in PWA gets overwritten

[vera]

We are using PS 2007, resources submitting actual work via PWA "My Task". PM
accepts changes. In some cases we have noticed that actual has been
overwritten by numbers with lots of decimals (looks like some sort of
automatic leveling). In the approval history I still see original figures. In
admin we have settings protecting actual work. Where can this be coming from
and how to get correct numbers back?

Thanks in advance
Vera

 

[HansH]

Are you seeing these numbers with lots of decimals in Project Professional?
In this case, I would advice you to install the December 2009 CU on both
client and server. The December CU fixes an issue where actual work is
from the My Tasks page is different after approval and importing into
your plan.

I hope this helps,
Hans

Projectopolis <http://msepm.hsquared.be>

 

[Barbara - Austria]

Hi Vera,

are you working with Administrative Times in Timesheets? Using of
Administrative times (vacation, sickness) defined as day-off are causing that
before CU December 2009. CU December needs client and server update to solve
that issue.

 

[vera]

Hi Barbara,
we do, I'll try december CU. But do you know of any way to get good figures
back?

thanks!

 

[vera]

Thanks! will do

Are you seeing these numbers with lots of decimals in Project Professional?
In this case, I would advice you to install the December 2009 CU on both
client and server. The December CU fixes an issue where actual work is
from the My Tasks page is different after approval and importing into
your plan.

I hope this helps,
Hans

Projectopolis <http://msepm.hsquared.be>

 

[Barbara - Austria]

Hi Vera,

how do you use timesheets? If your actuals are in there you can import your
timesheets in "My Tasks" page. If not, I am afraid ....

If you have an administrative backup with a good version, you can use that.

Good luck!