Actuals disappearing

K

Kevin

We are having a problem on occasion with actual hours
disappearing from projects for past weeks. Most of my
Project Managers using Project Server say this has
happened to them more than once, but they usually do not
notice it until it's too late to pin it down. One
particular instance occurred within the last several
weeks. The project leader says it occurred on at least 3
tasks for the same resource. Updates from other resources
to the same project the same week all worked fine.

Any ideas would be helpful
 
S

Scott McClure

We have had similar problems. So far I've put it off to
project "thinking" that we couldn't have done the hours
we said because it would mean the resource performed more
work than their calendar would allow.

How are you entering the actuals? I have a single person
putting them in through Project Pro on the Tasks Usage
view. If she catches that PP changed the number she
entered, she can re-enter it and PP will accept it.
Sometimes it seems to move the "actual" into the future
(yeah, right!) and at others it just seems to disappear.

I've asked a couple of times here about this but can't
get anything definitive yet. Please post if you get
something solid.

Thanks,
Scott
 
K

Kevin

Scott - I called MS Premier Support. They have never
heard of this problem. Bacically they think its in the
way people are entering their hours or accepting them.
 
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