Add-n not listed to uninstall

D

director59

When I start Outlook 2007, I get two error messages involving add-ins that
are not listed, so I cannot uninstall them. I checked the registry for the
file names that are mentioned and they are not listed in the registry or on
the HDD. How do I eliminate the error message.
 
D

director59

I searched the HKCU and HKLM. the add-ins are:

googledesktopoffice.dll and outl97.dll.

I have uninstalled both programs that are referenced.
 
M

Michael Bauer [MVP - Outlook]

That's not very informative. Addins are registered either under HKCU or *LM
under:

*\Software\Microsoft\Office\Outlook\Addins

Did you look there?

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool:
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Thu, 1 May 2008 05:06:00 -0700 schrieb director59:
 
D

director59

I just checked again in LM. CU for all users and they are not listed
anywhere. I did not get this error until I upgraded to MSO2007. Others in my
office are having the same issue.
 
M

Michael Bauer [MVP - Outlook]

Does removing the file "extend.dat" help? The file is stored in:

C:\Documentes and Settings\[user]\Local Settings\Application
Datas\Microsoft\Outlook

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool:



Am Fri, 2 May 2008 14:36:00 -0700 schrieb director59:
I just checked again in LM. CU for all users and they are not listed
anywhere. I did not get this error until I upgraded to MSO2007. Others in my
office are having the same issue.
: <http://www.vboffice.net/product.html?pub=6&lang=en>
 
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