Add New Group, Add New Shortcut, Outlook Generates Error

[Phil Nolan]

Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil

 

[Russ Valentine [MVP-Outlook]]

What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.

 

[Phil Nolan]

Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil

-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]

Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil

.

 

[Russ Valentine [MVP-Outlook]]

I see.
Try starting Outlook once with the ResetOutlookBar command switch.
Instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;296192

--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil

-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]

Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________
OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.
___________________________________________________________


I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil

.

 

[Phil Nolan]

Hello Russ,

Thanks for that. I'll try that.

Regards,

Phil

-----Original Message-----
I see.
Try starting Outlook once with the ResetOutlookBar command switch.
Instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en- us;296192

--
Russ Valentine
[MVP-Outlook]

Hello Russ,

Outlook Shortcuts: Calendar Journal Tasks Notes ...
etc...

right click within this area and window pops up:

Large Icons
Small Icons
___________

Add New Group
Remove Group
Rename Group
_____________

Outlook Bar Shortcut
Outlook Bar Shortcut to Web Page
________________________________

Hide Outlook Bar


Hope this helps anser your question.

Regards,


Phil

-----Original Message-----
What do you mean by new group?
Outlook does not use groups, so I don't know what you mean.
--
Russ Valentine
[MVP-Outlook]
Hello Newsgroup,

I am attempting to create a new group and shortcuts for
the project folders I frequently access.

This used to work just fine.

Now, when I create a new group, no problem. Then, I create
a shortcut to a folder, again no problem.

Then, when I click on any of these new shortcuts .... the
program crashes with the following message appears:

___________________________________________________________

OUTLOOK.exe has generated errors and will be closed by
Windows. You will need to restart the program.

An error log is being generated.

___________________________________________________________

I have tried repairing the program, reloading the program
without success.

I have scanned thru FAQ's and could not find this problem
listed.

Any advice or suggestions would be most appreciated.

Regards,



Phil





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