"Address book cannot be displayed"

R

Rob

I installed outlook using my old pst file that works fine on my old computer.
everything looks good, except I now cannot access my address book. It gives
me the msg... the contacts folder associated with this address list could not
be opened.

Any help would be greatly appreciated. Merry Christmas!
 
G

Gordon

Rob said:
I installed outlook using my old pst file that works fine on my old
computer.
everything looks good, except I now cannot access my address book. It
gives
me the msg... the contacts folder associated with this address list could
not
be opened.

Any help would be greatly appreciated. Merry Christmas!
Click to expand...


The version of Outlook you are using would be helpful!
 
K

K. Orland

Ensure you have enabled your folder view in Outlook. Right-click on contacts.
Scroll to properties. Click on the Outlook Address Book tab. Check the box
Show this folder as an e-mail Address Book.
 
C

colinf

The box is greyed out. How do I fix?
colinf

K. Orland said:
Ensure you have enabled your folder view in Outlook. Right-click on contacts.
Scroll to properties. Click on the Outlook Address Book tab. Check the box
Show this folder as an e-mail Address Book.
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

Follow the thread. Answer also depends on your Outlook version. Do not
bother to post a question without including your Outlook version. It will
not and cannot be answered.
 
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