Address Book in Outlook 2000

[Diana]

I have an error in my address book so when I try to choose
an address for an email or open the address book, I get an
Illegal Operation and Outlook closes on me. I did a
Detect and Repair and the error still occurs. How can I
fix this problem? It has been happening in the T's and
now it happens in the B's. Appreciate any help you can
give me.

 

[Russ Valentine [MVP-Outlook]]

What is the error?
What mail support mode are you using?
What changes did you make to your installation before the trouble started?

 

[Diana]

Thanks for your reply.
The error I get is:
OUTLOOK caused a stack fault in module MSPST32.DLL at
0167:629a70d9.

I don't know what you mean by "Mail support". To my
knowledge we aren't using anything. Please explain.

I didn't make any changes to the installation, but I was
updating a Contact and changing the email address with the
name beginning in B. I received a prompt asking if I
wanted to update or create a new contact and I chose
create new contact. Closed me out and now I have errors
in the "B". I don't remember doing anything in contacts
with names beginning with T and it has been a few months
now that I am having problems and being closed out if I
tried to access a name beginning with T. In addition now,
if I try to scroll in the address book, I am closed out
with an illegal operation also.

-----Original Message-----
What is the error?
What mail support mode are you using?
What changes did you make to your installation before the trouble started?
--
Russ Valentine
[MVP-Outlook]

I have an error in my address book so when I try to choose
an address for an email or open the address book, I get an
Illegal Operation and Outlook closes on me. I did a
Detect and Repair and the error still occurs. How can I
fix this problem? It has been happening in the T's and
now it happens in the B's. Appreciate any help you can
give me.

.

 

[Russ Valentine [MVP-Outlook]]

Mail support mode is listed in line 2 of Help | About.

--
Russ Valentine
[MVP-Outlook]

Thanks for your reply.
The error I get is:
OUTLOOK caused a stack fault in module MSPST32.DLL at
0167:629a70d9.

I don't know what you mean by "Mail support". To my
knowledge we aren't using anything. Please explain.

I didn't make any changes to the installation, but I was
updating a Contact and changing the email address with the
name beginning in B. I received a prompt asking if I
wanted to update or create a new contact and I chose
create new contact. Closed me out and now I have errors
in the "B". I don't remember doing anything in contacts
with names beginning with T and it has been a few months
now that I am having problems and being closed out if I
tried to access a name beginning with T. In addition now,
if I try to scroll in the address book, I am closed out
with an illegal operation also.

-----Original Message-----
What is the error?
What mail support mode are you using?
What changes did you make to your installation before the trouble started?
--
Russ Valentine
[MVP-Outlook]

I have an error in my address book so when I try to choose
an address for an email or open the address book, I get an
Illegal Operation and Outlook closes on me. I did a
Detect and Repair and the error still occurs. How can I
fix this problem? It has been happening in the T's and
now it happens in the B's. Appreciate any help you can
give me.

.