advice on using office small business 2007 "office ready" product key

[dasysguard-ad]

I bought a Lenovo Thinkpad laptop (with Office Small Businesss 2007)
and asked for it to be downgraded from Vista to XP.

The laptop arrived pre-installed with Vista. I noticed that the Office
Small Business was installed but it came up as a Trial so I was sent a
Medialess License Kit.

In the meantime, I used the Lenovo-supplied CDs to downgrade to XP
SP2.

Of course, this blew away the Office Small Business too.

So I downloaded Office Small Business Trial from the microsoft office
website.

However, the Medialess License Kit product key does not work on it.

I'm guessing my error here was to downgrade and blow away the pre-
installed Office Small Business because I assume that was a special
MLK version.

But what to do now !?

 

[JoAnn Paules]

Contact the folks who sold you the MLK.

 

[dasysguard-ad]

Contact the folks who sold you the MLK.

Yep, tried that, spoke to -

a) Lenovo - who said it was a Microsoft issue, sorry (despite the fact
that it was their XP downgrade kit that blew Office away originally)
b) Microsoft - who said the MLK key I've been given is a trial key
(the card with the key says "Office Small Business 2007" and
underneath in smaller font "with Office Professional 2007 Trial")
c) The supplier - who hotly disputes that the key is a trial key, and
who doesn't know how to resolve

 

[Alias ;-)]

Yep, tried that, spoke to -

a) Lenovo - who said it was a Microsoft issue, sorry (despite the fact
that it was their XP downgrade kit that blew Office away originally)
b) Microsoft - who said the MLK key I've been given is a trial key
(the card with the key says "Office Small Business 2007" and
underneath in smaller font "with Office Professional 2007 Trial")
c) The supplier - who hotly disputes that the key is a trial key, and
who doesn't know how to resolve

If you can, take the computer back for a refund and take your business
elsewhere.

Alias

 

[JoAnn Paules]

I'd request a refund for the Office MLK and buy a regular retail copy (from
Amazon) first. BTW - OEM software support is the responsibility of the OEM,
not Microsoft.

 

[Milly Staples [MVP - Outlook]]

Did you pay a separate fee for Microsoft Office Small Business Edition?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, (e-mail address removed) asked:

| I bought a Lenovo Thinkpad laptop (with Office Small Businesss 2007)
| and asked for it to be downgraded from Vista to XP.
|
| The laptop arrived pre-installed with Vista. I noticed that the Office
| Small Business was installed but it came up as a Trial so I was sent a
| Medialess License Kit.
|
| In the meantime, I used the Lenovo-supplied CDs to downgrade to XP
| SP2.
|
| Of course, this blew away the Office Small Business too.
|
| So I downloaded Office Small Business Trial from the microsoft office
| website.
|
| However, the Medialess License Kit product key does not work on it.
|
| I'm guessing my error here was to downgrade and blow away the pre-
| installed Office Small Business because I assume that was a special
| MLK version.
|
| But what to do now !?