After a power failure I lost all my info in outlook

S

singapore tom

I rebooted after a power failure and my inbox, Calendar, Tasks and contacts
have all disappeared. Where are they?
 
J

Jocelyn Fiorello [MVP - Outlook]

They're stored in a file with a .PST extension. Search your hard drive for
all .PST files and make sure you search in hidden and system folders if you
use Windows 2000 or XP.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
S

singapore tom

I found only one and it was a GTD (Getting things Done file) a trial add on
programme to outlook
 
S

singapore tom

I don't seem to be able to look in hidden files. How do I get it to do that.
 
B

Brian Tillman

singapore tom said:
I found only one and it was a GTD (Getting things Done file) a trial
add on programme to outlook
Click to expand...

Did you enable searching in hidden files and folders when you looked? The
default location for your PST is
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and that is
a hidden folder.
 
B

Brian Tillman

singapore tom said:
I don't seem to be able to look in hidden files. How do I get it to
do that.
Click to expand...

Three ways. Use "Advanced Search" in Windows Explorer, in Windows Explorer
click Tools>Folder Options>View and select the "Show hidden files and
folders" radio button, or use Control Panel>Appearance and Themes>Folder
Options to get to the same place.
 
S

singapore tom

Thank you I found them - 3 outlook pst files one with 222,000 KB, one
11,000 KB Archive and one 64KB seems to be an empty sub account.
How do I get them back into my outlook
 
B

Brian Tillman

singapore tom said:
Thank you I found them - 3 outlook pst files one with 222,000 KB, one
11,000 KB Archive and one 64KB seems to be an empty sub account.
How do I get them back into my outlook
Click to expand...

File>Open>Outlook Data File (or Personal Folders File, depending on your
Outlook version, which you don't mention).
 
S

singapore tom

I have Outlook XP
When I follow your directions to open the files (> File>Open>Outlook Data
File )they come up blank still
 
B

Brian Tillman

singapore tom said:
When I follow your directions to open the files (> File>Open>Outlook
Data File )they come up blank still
Click to expand...

Including the 222 Mb one? Did you try running the Inbox Repair Tool
(scanpst.exe) on it?
 
S

singapore tom

Yes - I tried to open the 222Mb one.
No -where do I find the inbox repair tool
scanpst.exe ? and how do I use it?
Dermot
 
S

singapore tom

I found inbox repair but when I used it and went to look for the 222Mb *pst
file in C:\Documents and settings\Dermot\Local Settings\Application
Data\Microsoft\Outlook\ I could not find any *pst files even though I
followed the search route faithfully.
What next?
Thankyou for your help.
Dermot
 
B

Brian Tillman

singapore tom said:
No -where do I find the inbox repair tool
scanpst.exe ?
Click to expand...

%CommonProgramFiles%\System\MSMAPI\1033\SCANPST.EXE

and how do I use it?

Run it. Answer its prompts.
 
B

Brian Tillman

singapore tom said:
I found inbox repair but when I used it and went to look for the
222Mb *pst file in C:\Documents and settings\Dermot\Local
Settings\Application Data\Microsoft\Outlook\ I could not find any
*pst files even though I followed the search route faithfully.
Click to expand...

You need to enable exploring hidden files and folders. Open Windows
Explorer, then click Tools>Folder Options>View and select the "Show hidden
files and folders" radio button.
 
S

singapore tom

I found the files and repaired them but still nothing will open in outlook>
data file
If I click on it from the search results window using outlook as the program
it opens an email in word with the file as an attachment! Go figure!
Dermot
 
S

singapore tom

done that
I found the files and repaired them but still nothing will open in Outlook>
data file
If I click on it from the search results window using outlook as the program
it opens an email in word with the file as an attachment! Go figure!
Dermot
 
B

Brian Tillman

singapore tom said:
I found the files and repaired them but still nothing will open in
outlook> data file
Click to expand...

What message(s) do you get when you try? What shows up in the Event Log?
If I click on it from the search results window using outlook as the
program it opens an email in word with the file as an attachment! Go
figure!
Click to expand...

Since that's not the way to open a PST, I'm not surprised.
 
S

singapore tom

There is zero message when I go file>open>Outlook data>Outlook.pst
The earlier memo - "There are no items to show in this view." just
disappears and the file name appears in the bar above, but the body of the
screen is completely blank.
Dermot
 
Top