All Mail Items Search Failing

[System Administrator]

Outlook 2007 SP1 on Windows XP Pro SP3. Standalone install (no
Exchange Server). Standard search (WDS not installed, no indexing
being done).

1. Conducting an All Mail Items search with a particular search
string returns a window populating with data then upon completion of
search the window is cleared of all found data and the message "No
matches found for <search string>" is returned.

2. Conducting a search within a single folder using the identical
search string returns lots of data.

Why does the All Mail Items search clear the found data at the
completion of the search? I have multiple .pst files to search and
each must be searched using multiple search strings making having to
search each indidividual folder of each .pst file a very lengthy
project.

Thanks!

 

[Roady [MVP]]

This can happen when an error occurs while searching in a specific pst-file.
At this point I'd start with scanning your pst-files for errors with
scanpst.exe
See http://www.msoutlook.info/question/77

 

[System Administrator]

Thank you. That has partially resolved the issue. Here is what is
happening. Within a source .pst file, I search for items and move
found items into a newly created Found Items Folder in the .pst file
for later export. At some point during this process, the issue
occurs. I then export the Found Items Folder and delete it from the
source .pst file. I then run scanpst.exe on the source .pst file ,
repair, and after completion begin the search process again. At some
point, the issue returns and I have to repeat the above steps to
continue the search. The source .pst files are about 1.5GB in size
and found items can reach into the 2000's. Is there something else
that can be done to prevent the issue from occuring after running
scanpst.exe? Thanks.

 

[System Administrator]

I have now come across a source .pst file that after two exporting
found items and scanpst.exe procedures an All Mail Items search
populates the search window with found items and then clears the
window and issues "No matches found....". A search within single
folders with the same search term does find items and does not clear
the window upon completion. What gives? Can this behaviour be
corrected? Thanks.


On Tue, 27 Jan 2009 23:34:19 GMT,