All my emails go straight into the Junk folder - how can i fix thi

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pia & jessie

I've just finished reloading Microsoft Office freshley onto my computer, and
everything seemed to be working, but when emails arrive they go straight into
Junk - I've checked the seetings - it's on 'low' and even when I ask to
accept safe senders, the next time I receive an email from them they still go
straight into Junk!!! Please help if you know a way to fix this.
A tired user!
 
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