ALL Office 2007 Ultimate Apps will not activate after MS 10-17 upd


L

Lowery

All Office 2007 Ultimate applications will not activate after March, 2010
security updates. Each reflects Event 1000 as...

Faulting application WINWORD.EXE, version 12.0.6514.5000, time stamp
0x4a89d533, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x00000000, process id 0xcbc8,
application start time 0x01cac2c7c284cf60.

Version=1
EventType=APPCRASH
EventTime=129129702560472565
ReportType=2
Consent=1
UploadTime=129129702591847510
Response.BucketId=1509513686
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=WINWORD.EXE
Sig[1].Name=Application Version
Sig[1].Value=12.0.6514.5000
Sig[2].Name=Application Timestamp
Sig[2].Value=4a89d533
Sig[3].Name=Fault Module Name
Sig[3].Value=unknown
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
UI[3]=Microsoft Office Word has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
Sec[0].Key=LCID
Sec[0].Value=1033
Sec[1].Key=Brand
Sec[1].Value=Office12Crash
Sec[2].Key=skulcid
Sec[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Office Word
AppPath=C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

I have run Office diags and detect/repair to no avail.
I am running Vista SP2 x64 Ultimate Eval Build 6002.

Any assistance would be appreciated - thanks ahead of time!
 
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L

LoMiPo

I submitted a full repair of Office 2007 Ultimate under Control
Panel/Deinstall-Change...no mitigation...I still cannot run ANY Office
Application. I have gone through all recent Windows Updates manually and
installed every Vista64-relevant updates I could find, ran disk clean-up, ran
PC Doc Pro scans, ran full Trend Micro Internet Security Pro scans, ran
Windows Malicious scan, stopped WinMail, stopped TMicro Spam filter, and have
found nothing. I'm pretty much at a stalemate at this juncture.
 
R

Roger Williams

Hello LoMiPo

Registered to back you up that I'm having the same problem. If I find a solution I'll post back if you promise to do the same!

Good luck



LoMiPo wrote:

I submitted a full repair of Office 2007 Ultimate under
14-Mar-10

I submitted a full repair of Office 2007 Ultimate under Contro
Panel/Deinstall-Change...no mitigation...I still cannot run ANY Offic
Application. I have gone through all recent Windows Updates manually an
installed every Vista64-relevant updates I could find, ran disk clean-up, ra
PC Doc Pro scans, ran full Trend Micro Internet Security Pro scans, ra
Windows Malicious scan, stopped WinMail, stopped TMicro Spam filter, and hav
found nothing. I am pretty much at a stalemate at this juncture
-
LoMiP
MSDN Universal Subscriber since 200

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L

LoMiPo

Thanks, Roger! I believe that a xC0000005 is an access error, so I tried to
run Outlook under adminsitrative ownership, but it did not help the
situation. So now I have to assume (based on my modicum of Windows software
knowledge), that we are not getting valid binary run-time entry points for
our Office applications. I further assume that it being common to everything
in Office, that something like a DLL library was un-registered or a Registry
pointer was dissolved from the security updates in MS10-17.
 
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L

LoMiPo

Yes, it fixes the issue!! Just install KB980210, which repairs a .NET 4.0
advance support addition for Office that was included in KB977724.
 
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R

Roger Williams

I'd thought that I'd get a notification that there was a reply so I missed your post last night. I only saw it in another result on Google today!

And it worked for me too! Thanks very much for replying LoMiPo!



LoMiPo wrote:

Yes, it fixes the issue!!
15-Mar-10

Yes, it fixes the issue!! Just install KB980210, which repairs a .NET 4.0
advance support addition for Office that was included in KB977724.
--
LoMiPo
MSDN Universal Subscriber since 2003


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