A
andrea
Hi. There are several things going wrong with my Word
2000 program. (I use it on Windows 98). One thing that
scares me is that in the "Tools" pull-down menu, "Mail
Merge" is listed 10 times! Also, anytime I try to close
the program, I get an error message saying that "this file
is in use by another user or application". There seems to
be some issues with the normal.dot which I don't even know
what that is.
I'm visiting my parents, and they want me to help them
solve these problems. I've noticed that when I start the
program, it says it is licensed to "user", and it used to
say my parents' names. I don't think they've reinstalled
the program or anything.
Also, all documents are now listed in the "my documents"
folder with the .doc extentions, whereas they used to be
listed with just their names.
Thanks for any help or suggestions!
2000 program. (I use it on Windows 98). One thing that
scares me is that in the "Tools" pull-down menu, "Mail
Merge" is listed 10 times! Also, anytime I try to close
the program, I get an error message saying that "this file
is in use by another user or application". There seems to
be some issues with the normal.dot which I don't even know
what that is.
I'm visiting my parents, and they want me to help them
solve these problems. I've noticed that when I start the
program, it says it is licensed to "user", and it used to
say my parents' names. I don't think they've reinstalled
the program or anything.
Also, all documents are now listed in the "my documents"
folder with the .doc extentions, whereas they used to be
listed with just their names.
Thanks for any help or suggestions!