an unexpected error has occurred

[jamesditto]

While trying to send an email to a contact list of about 20 emails I get a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can anyone
help? Thanks

 

[Russ Valentine [MVP-Outlook]]

You posted as little information as the error message contained. Precise
steps used to reproduce the problem are a minimum you should post, including
version and mail account type. Do not use terms that have no meaning, like
"contact list."

 

[jamesditto]

While trying to send an email to a contact list of about 20 emails I get a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can anyone
help? Thanks

I was attempting to use Outlook 2007 in which I had built a series of contact lists that would allow me to send one email to everyone in the list. I had done this before, without incident, but my Operating System has been reloaded and I built a new list and tried to send it. I put the list name "Consultants List" in the bcc line, which prevents all from seeing the others, normally.

I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else

 

[Russ Valentine [MVP-Outlook]]

Hello? Read my post. Answer my questions.

 

[Joe]

Russ. I have also seen this message and have been able to reproduce it on the
users machine when sending a message to a list:

"Outlook has encountered an unexpected error."

Thats it...nothing else. No error codes or debugging... nothing. Just an
"OK" button.

I have uninstalled and reinstalled the list and outlook and still get the
error for this one list.

Hello? Read my post. Answer my questions.
--
Russ Valentine
[MVP-Outlook]

I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else

 

[Russ Valentine [MVP-Outlook]]

Still don't know what you mean by "list."
If you mean a Distribution List, those become corrupted all the time. You
need to recreate them from scratch often.
--
Russ Valentine
[MVP-Outlook]

Russ. I have also seen this message and have been able to reproduce it on
the
users machine when sending a message to a list:

"Outlook has encountered an unexpected error."

Thats it...nothing else. No error codes or debugging... nothing. Just an
"OK" button.

I have uninstalled and reinstalled the list and outlook and still get the
error for this one list.

Hello? Read my post. Answer my questions.
--
Russ Valentine
[MVP-Outlook]

:

While trying to send an email to a contact list of about 20 emails I
get
a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can
anyone
help? Thanks

I was attempting to use Outlook 2007 in which I had built a series of
contact lists that would allow me to send one email to everyone in the
list. I had done this before, without incident, but my Operating
System
has been reloaded and I built a new list and tried to send it. I put
the
list name "Consultants List" in the bcc line, which prevents all from
seeing the others, normally.

I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else

 

[Sandeep Tagore]

Hi All,
I got this error when I am sending an email to a distribution list. I didnt
find a error code or any other explanation. Just a statement with a ok
button. Previously, I was able to send mails to the distribution list and all
of a sudden I got this error. Iam trying to send a text message to them. I
changed the name of the distribution list and it worked fine. If I rename it
to old group name, it not working. I dont know why it was corrupted. I didnt
install anything and I didnt do any thing to my list. If your problem is
related to the distribution list, just change the name of the list and have a
try. I hope this will help you. Thanks.
Regards,
Sandeep Tagore

 

[FrankDCohen]

Russ,

Quit being an ass. If you don't know what a distribution list is in
Outlook, what are you doing here, anyway? I have had the same problem and as
stated, there isn't any further information. This problem only occurs with
trying to send to a group and rebuilding doesn't do any good. There is
something broken in Outlook 2007 and it needs to be addressed. Please let me
know if there is anything here that is too complicated for you to understand.

Frank

Hello? Read my post. Answer my questions.
--
Russ Valentine
[MVP-Outlook]

I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else

 

[Brian Tillman]

Quit being an ass. If you don't know what a distribution list is in
Outlook, what are you doing here, anyway? I have had the same
problem and as stated, there isn't any further information. This
problem only occurs with trying to send to a group and rebuilding
doesn't do any good. There is something broken in Outlook 2007 and
it needs to be addressed. Please let me know if there is anything
here that is too complicated for you to understand.

Russ won't be back until September.

 

[Pete]

I recently upgraded from Office 2000 to Office 2007. I encountered the same
problem with my distribution list. Got the unexpected error message with I
tried to send the email. Also, could not 'expand' the list in the address
window with the + sign net to list name - got an error message there too.
Reconstructing the group with the same name did not help, but changing the
name of the group per Sandeep's suggestion seems to work - so far.

 

[Rich/rerat]

jamesditto,
Your problem may be with your ISP, and not related Outlook, specifically.
They may have changed policies recently, and without notice to you.

Here are a few scenerios that might be happening:

1. Your ISP may restrict the number of receipients that a single message can
be sent to. This might have changed recently and with out notice from your
ISP. But 20 recepients seems a little low, commonly 25 or 50 recepients is
used as the limit.

2. Your ISP may restrict the amount of bandwidth that a single message uses,
especially if it contains attachments. Remember for every receipent the
message is sent to, you will use that "multiple X message size" of bandwith,
plus a little bit more. This might have changed recently and with out notice
from your ISP.

3. Some ISP's will not send emails with "BLANK" TO: Lines. What you need to
do, is change the name of your current Distribution List from "Consultants
List" to "Consultants_List_Names". Then create a new contact in your
Contacts' folder, call it "Consultants List", place that contact in the TO:
Line, and place "Consultants_List_Names", in the BCC: Line. This might have
changed recently and with out notice from your ISP.

4. Some ISP's will not accept emails with "BLANK" TO: Lines. See #3 for a
fix on that.

5. Some ISP's are now requiring a change in Port setting in the Email acct
settings. They are starting to Block Port: 25 (default). I am personally
aware that Comcast has been doing this for several months, both by region,
and with individual customers for various reasons. You may need to recheck
your ISP's Help pages, under acct setup in Outlook or Outlook Express, and
see if they have started this policy, utilizing a different Port settings.
This might have changed recently and with out notice from your ISP.

6. Another thing that you can try is start a Mail Merge from the Contact
folder, if there is a Contact listing for everyone on your distribution
list, in the Contacts folder. If some of the contacts in the distribution
list, are only known by their email address, you can't do a Mail Merge that
I know, that would include those contacts.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat (RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>

While trying to send an email to a contact list of about 20 emails I get a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can
anyone
help? Thanks

I was attempting to use Outlook 2007 in which I had built a series of
contact lists that would allow me to send one email to everyone in the
list. I had done this before, without incident, but my Operating System
has been reloaded and I built a new list and tried to send it. I put the
list name "Consultants List" in the bcc line, which prevents all from
seeing the others, normally.

I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else

 

[DaSaint]

This is very good information, although I am experiencing this same issue in
a corporate Exchange 2007 environment. All the groups contain internal staff,
so the ISP factor doesn't come into play.
My experience is that if I expand all the groups once they're in the To:
field, the message will send. not a very practical solution, and not what my
end users want to hear.
Do any MVPs who aren't Russ have any thoughts?