An unresolveable problem with outlook

V

Virus magnet

I have put into place every solution suggested via previous posts.
Including scanpst. registry adjustments. My system is clean according
to all the spy, adware and virus programs I have.

I am reposting just in case an expert, sorry another expert sees the
post.

.................................................................................


I have installed unistalled and installed again Microsoft Office Pro
2003. I still get the same problem. I have searched my machine with
quite a few of the the Spyware programs, Ad-Aware and I have a 'paid'
for virus protection program Trend/Micro. Noe of these throw up a
problem I can deal with.

XP PRo is the OS.

I open Outlook and as soon as I hit send/receive I get an error
message, closing down, save any files, report to MS.

I do this the error reappears, I close down outlook, the error
reappears and round and round we go.

I cannot get into Outlook as the error message freezes access.

a *.cvr file is referred to in the report. This information is within
that folder!

*** Starting First Run (08-28-2004 09:23:55) ***
....HrPreSplashFirstRun called.
....HrPreLogFirstRun called.
....HrPostLogFirstRun called.
...... FCheckFirstRunStatus failed reading machine value "17019"!
....deleting WAB4/UseOutlook because we're using MAPI.
....writing UUID to HKCU.
....setting Primary Client to Outlook.
*** Ending First Run (08-28-2004 09:24:17) ***

The above is from one of the hidden files. The error message to MS is
yards long.

From Dr. Watson Log File 'XXXX' is my name erased! Part of file which
I believe refers to the problem

Application exception occurred:
App: E:\PROGRA~1\MICROS~1\Office\OUTLOOK.EXE (pid=2728)
When: 6/14/2004 @ 16:45:57.531
Exception number: c0000005 (access violation)


IS THIS SOMETHING A NON TECHIE CAN PUT RIGHT?

THANK YOU FOR YOUR PATIENCE

*----> System Information <----*
Computer Name: HOME
User Name: XXXX
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 9
Windows Version: 5.1
Current Build: 2600
Service Pack: 1
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: XXXX
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top