Anti Virus option is greyed out

[Johnny Boy]

The anti virus option in Outlook to not allow attachments to be downloaded is both checked and greyed out. There is no way that i can find to open an attachment that is deemed "unsafe." I have done full updates. I talked to another person that had the same problem and both computers have XP but one is Home and one Pro. I removed the e-mail account and readded it. I reinstalled IE6. I disabled Norton. I went through all kinda of combinations of Security settings. I talked to all my friends and co workers. No one knows how to fix this problem. PLEASE HELP!!!!

 

[Guest]

If you are running Outlook Express 6 (SP1) Windows NT/2K/XP, you will need
to logon with local
administrative privileges to correct this.

1) Open Regedit and go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express

2) Delete the value on the right named BlockExeAttachments or change its
value to 0.

The anti virus option in Outlook to not allow attachments to be downloaded

is both checked and greyed out. There is no way that i can find to open an
attachment that is deemed "unsafe." I have done full updates. I talked to
another person that had the same problem and both computers have XP but one
is Home and one Pro. I removed the e-mail account and readded it. I
reinstalled IE6. I disabled Norton. I went through all kinda of
combinations of Security settings. I talked to all my friends and co
workers. No one knows how to fix this problem. PLEASE HELP!!!!