Anybody know what the h**l this means

M

marty

windows vista, oem office small business 2003. if i try to uninstall, repair
or add i get this message....
" this patch package could not be opened. verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows installer patch package."
this seems to be a very common occurance, going by the ?s in this forum. is
there a so called MVP that has a solution. does microsoft actually know what
it means or are they going to brush this off as they do so often. come on
microsoft step up to the plate and give everyone with this error a
solution!!!!!!

pissed and frustrated
marty
 
M

marty

i did do that, if you were attentive enough to look i put my first post in on
the 25th, and have been working on this for a while. i will try the solution
and let you know.

thank you

JoAnn Paules said:
Perhaps if you weren't so pissed, you might have Googled and found
http://support.microsoft.com/kb/295823 by yourself instead of depending on a
lowly MVP to help you.


--

JoAnn Paules
So-called MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




marty said:
windows vista, oem office small business 2003. if i try to uninstall,
repair
or add i get this message....
" this patch package could not be opened. verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows installer patch package."
this seems to be a very common occurance, going by the ?s in this forum.
is
there a so called MVP that has a solution. does microsoft actually know
what
it means or are they going to brush this off as they do so often. come on
microsoft step up to the plate and give everyone with this error a
solution!!!!!!

pissed and frustrated
marty
Click to expand...
Click to expand...
 
A

Arun

This actually means that the registry entries and pointers have been
corrupted. The software might work though. Still anything which uses the
installer service assistance may not work. This may occur also if the
msocache ( setup files folder) is corrupt. Download the LIS tool and repair
the Local install source.

http://download.microsoft.com/download/b/7/b/b7b7d0e1-f125-46ed-9d65-95350e8d3f96/LISTool.exe

If that doesnot work, you might be required to download the WIndows install
cleanup utiility and remove office from your computer and then reinstall the
entire office. But this may require the office installation disk and the
product key.
The installer cleanup utility can be downloaded from

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe


marty said:
i did do that, if you were attentive enough to look i put my first post in on
the 25th, and have been working on this for a while. i will try the solution
and let you know.

thank you

JoAnn Paules said:
Perhaps if you weren't so pissed, you might have Googled and found
http://support.microsoft.com/kb/295823 by yourself instead of depending on a
lowly MVP to help you.


--

JoAnn Paules
So-called MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




marty said:
windows vista, oem office small business 2003. if i try to uninstall,
repair
or add i get this message....
" this patch package could not be opened. verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows installer patch package."
this seems to be a very common occurance, going by the ?s in this forum.
is
there a so called MVP that has a solution. does microsoft actually know
what
it means or are they going to brush this off as they do so often. come on
microsoft step up to the plate and give everyone with this error a
solution!!!!!!

pissed and frustrated
marty
Click to expand...
Click to expand...
Click to expand...
 
M

marty

actually i just downloaded the program that joann told me about and it worked
awesome. thanks joann
faith restored

Arun said:
This actually means that the registry entries and pointers have been
corrupted. The software might work though. Still anything which uses the
installer service assistance may not work. This may occur also if the
msocache ( setup files folder) is corrupt. Download the LIS tool and repair
the Local install source.

http://download.microsoft.com/download/b/7/b/b7b7d0e1-f125-46ed-9d65-95350e8d3f96/LISTool.exe

If that doesnot work, you might be required to download the WIndows install
cleanup utiility and remove office from your computer and then reinstall the
entire office. But this may require the office installation disk and the
product key.
The installer cleanup utility can be downloaded from

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe


marty said:
i did do that, if you were attentive enough to look i put my first post in on
the 25th, and have been working on this for a while. i will try the solution
and let you know.

thank you

JoAnn Paules said:
Perhaps if you weren't so pissed, you might have Googled and found
http://support.microsoft.com/kb/295823 by yourself instead of depending on a
lowly MVP to help you.


--

JoAnn Paules
So-called MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




windows vista, oem office small business 2003. if i try to uninstall,
repair
or add i get this message....
" this patch package could not be opened. verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows installer patch package."
this seems to be a very common occurance, going by the ?s in this forum.
is
there a so called MVP that has a solution. does microsoft actually know
what
it means or are they going to brush this off as they do so often. come on
microsoft step up to the plate and give everyone with this error a
solution!!!!!!

pissed and frustrated
marty
Click to expand...
Click to expand...
Click to expand...
 
J

JoAnn Paules

You just made my day! :)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


marty said:
actually i just downloaded the program that joann told me about and it
worked
awesome. thanks joann
faith restored

Arun said:
This actually means that the registry entries and pointers have been
corrupted. The software might work though. Still anything which uses the
installer service assistance may not work. This may occur also if the
msocache ( setup files folder) is corrupt. Download the LIS tool and
repair
the Local install source.

http://download.microsoft.com/download/b/7/b/b7b7d0e1-f125-46ed-9d65-95350e8d3f96/LISTool.exe

If that doesnot work, you might be required to download the WIndows
install
cleanup utiility and remove office from your computer and then reinstall
the
entire office. But this may require the office installation disk and the
product key.
The installer cleanup utility can be downloaded from

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe


marty said:
i did do that, if you were attentive enough to look i put my first post
in on
the 25th, and have been working on this for a while. i will try the
solution
and let you know.

thank you

:

Perhaps if you weren't so pissed, you might have Googled and found
http://support.microsoft.com/kb/295823 by yourself instead of
depending on a
lowly MVP to help you.


--

JoAnn Paules
So-called MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




windows vista, oem office small business 2003. if i try to
uninstall,
repair
or add i get this message....
" this patch package could not be opened. verify that the patch
package
exists and that you can access it, or contact the application
vendor to
verify that this is a valid windows installer patch package."
this seems to be a very common occurance, going by the ?s in this
forum.
is
there a so called MVP that has a solution. does microsoft actually
know
what
it means or are they going to brush this off as they do so often.
come on
microsoft step up to the plate and give everyone with this error a
solution!!!!!!

pissed and frustrated
marty
Click to expand...
Click to expand...
Click to expand...
 
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