AOL problem

G

Gin Mitt

I have followed the instructions for using my aol e-mail in Outlook, and I
get this message:
Task 'Checking for new mail in subscribed folders on [email protected].' reported
error (0x800CCC0E) : 'Outlook is unable to download folder (null) from the
IMAP e-mail server for account [email protected]. Error: Unable to connect to the
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'
My ISP is ATT and they say the problem is not with them. My aol is actually
an aim (free) address, so I have no support available from aol. What can I do?
 
H

Hal Hostetler [MVP P/I]

Wrong server name. The incoming server name is imap.aol.com not
[email protected]. The Outgoing server name is smtp.aol.com. See this page:

http://help.channels.aol.com/kjump.adp?articleId=217454
How to Use Microsoft® Outlook® 2002 and 2003 to Read and Send AOL® or AIM®
E-mail

Hal
--
Hal Hostetler, CPBE -- [email protected]
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Gin Mitt said:
I have followed the instructions for using my aol e-mail in Outlook, and I
get this message:
Task 'Checking for new mail in subscribed folders on [email protected].' reported
error (0x800CCC0E) : 'Outlook is unable to download folder (null) from the
IMAP e-mail server for account [email protected]. Error: Unable to connect to the
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'
My ISP is ATT and they say the problem is not with them. My aol is actually
an aim (free) address, so I have no support available from aol. What can I
Click to expand...
do?
 
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