Application Error

[PamInSanFran]

I am getting an Application Error that occurs when I attempt to save an excel
file. The result is that the program terminates.

Error Message reads: "The instruction at '0x3012fbc7' reference memory at
'0x00755000'. The memory could not be 'written'. Click OK to terminate the
program. Click on CANCEL to debug the program."

De-bugging does not correct the problem. I have also upgraded my system's
memory, but this has not helped.

Is anyone aware of what this application error means and how to fix it?

 

[Leung]

What version are you using?

what is the file version you are currently using?

If the file is an older verion or before it is an old version then save as
new verion that is opened by a new version. Such kind of problem might occur.

in most case not related to hardware or system memory.

Let me know more about your file and Excel version, are you using Win XP?

Leung

 

[PamInSanFran]

I am using Excel 2000 and am finding that I get the error message when I
exchange files with someone who is using a more recent version of Excel. Is
there a patch for this or is the solution to upgrade Excel?

Thank you!

 

[Leung]

Although you are using Excel2000, but if your file is created by this
Excel2000, that should be fine unless your file is not "carried" from earlier
version.

The problem you have is cannot save the file, but I think at least you can
read and open it, right? So my suggestion is, create a brand new file using
your Excel2000, move sheet one by one, move also modules codes and form one
by one. Do it gradually save a copy during every step in case. I think your
original file is quite "fragile" to crack. Also, check if unreasonable fie
size, let say you don't have much data but it turn out 30M but actually
storing 1M data, this is quite typical for Excel crash.

 

[PamInSanFran]

The files were originally created in 2000; however, they are sent back and
forth between users who have different versions (2003, 2007). After a user of
2003 or 2007 makes changes to the files, when we try to save the updated file
in 2000, the system crashes.

Since this is the case, do you still think re-building them in 2000 will
solve the problem?

The files range in size from 500-1000 KB's.

Thanks for your help.