G
Gaby
Hello. I think that I have a error when I`m approving administrative time,
because I have to approve administrative time twice for every resource.
I`ve configured an administrative time called Training that require
approve and its type is non working.
When a resource wants to plan administrative time he goes to Plan
Administrative Time and register on planned option his plan for this time.
He saves the plan and send to his timesheet manager.
The timesheet manager approves the administrative time for his resources and
I don`t get any error about approving administrative time. After I approved
administrative time the line dissapears from the list of pending
administrative time for approved.
But, when the resources creates timesheet for this period and try to send
actuals hours for training time, i get an error shows me that I need to get
an approved for this administrative time and I must clear this lines. The
indicators shows yellow color.
When this happens, I go back to the timesheet manager sesion and I still
see the administrative time pending for approved but in previous steps I
approved this time and I don´t understanrd why I still see this line that
shows pending for approved, I have to approve it for second time and then the
resource can report sucessfully this administrive time from his timesheet.
Does it normal? Have I approve administrative times two times for every
resource?
Could you help me, please?
because I have to approve administrative time twice for every resource.
I`ve configured an administrative time called Training that require
approve and its type is non working.
When a resource wants to plan administrative time he goes to Plan
Administrative Time and register on planned option his plan for this time.
He saves the plan and send to his timesheet manager.
The timesheet manager approves the administrative time for his resources and
I don`t get any error about approving administrative time. After I approved
administrative time the line dissapears from the list of pending
administrative time for approved.
But, when the resources creates timesheet for this period and try to send
actuals hours for training time, i get an error shows me that I need to get
an approved for this administrative time and I must clear this lines. The
indicators shows yellow color.
When this happens, I go back to the timesheet manager sesion and I still
see the administrative time pending for approved but in previous steps I
approved this time and I don´t understanrd why I still see this line that
shows pending for approved, I have to approve it for second time and then the
resource can report sucessfully this administrive time from his timesheet.
Does it normal? Have I approve administrative times two times for every
resource?
Could you help me, please?