Archive creates empty folders only

[Mikael Schvili]

Hi,

When trying to archive emails for a user the archive process only creates
the empty folder tree in the archive folder but no emails are transfered from
the Mailbox folder.

Please advise!

Mikael

 

[Brian Tillman]

When trying to archive emails for a user the archive process only
creates the empty folder tree in the archive folder but no emails are
transfered from the Mailbox folder.

That's probably because your messages aren't old enough to meet your archive
criteria. Autoarchive doesn't use the Received date. It uses the (ususally
undisplayed) Modified date to choose what gets archived.

 

[Mikael Schvili]

Thanks. As a matter of fact these emails were recently imported to an
Exchange mailbox from a pst. It seems likely that the import may have altered
the modified-date. I've forwarded your answer to the technican on site and
I'm quite convinced that it will prove to solve the problem.

BR,
Mikael

 

[glockman49]

I too have this problem. When I try to do a manual archive, it created all
the folders but moved no mail. I had just restored all my mail about a month
ago on a new laptop from my .pst backup. I changed my date to archive within
that month but it still will not move any mail. Any ideas?