archived problem

R

RG

Dear Sir,

I have Exchange Mailbox about 1 GB and i want to archive it using Outlook
2000 but the Outlook 2000/2003 archiving fails to work. It goes through the
motions and creates
a pst file of only 32KB which should be more like 1GB but does not delete any
of the old messages . All the settings are done
correctly for each folder and in Outlook. Where is the problem?

Please Help, where i have task to do for 10 users.

Thank You,
RG
 
N

neo [mvp outlook]

If working against an Exchange server, use Exmerge rather than the Outlook
client to export the mailbox(es).

Outside of that and in regards to your question, it may or may not work
depending on what was selected in the wizard, how old the items are in the
mailbox, and whether or not they where marked with the do not archive bit.
(eg. Not all folders are marked to be eligible for archiving. The archive
engine looks at the sent, received, and last modified dates to determine
eligibility. It looks at the do not archive bit.)
 
V

Vanguard

RG said:
Dear Sir,

I have Exchange Mailbox about 1 GB and i want to archive it using
Outlook
2000 but the Outlook 2000/2003 archiving fails to work. It goes
through the
motions and creates
a pst file of only 32KB which should be more like 1GB but does not
delete any
of the old messages . All the settings are done
correctly for each folder and in Outlook. Where is the problem?

Please Help, where i have task to do for 10 users.

Thank You,
RG
Click to expand...


Archiving works against the modified timestamp of the item. So you
might have an item that was sent a year ago and you are trying to
archive items over 1 month old but you moved that sent item a week ago
so its modified date is a week ago, not a month ago.

Archiving is a 2-step process. You need to enable the global archiving
*function* within the options for Outlook. If this isn't on, nothing
gets archived regardless of the archive settings on the folders. It's
like the main circuit breaker for your house. Then you need to enable
archiving on each folder you want it applied. That's like the light
switches in your rooms. So the global function needs to be enabled and
you select which folders will use it. If you don't enable it in both
places, you might be getting an empty archive file where 32KB is just
some overhead for the basic structure inside the file.

This is how it works when using a local message store (i.e., a PST
file). Using Exchange might change archive behavior. However, even
when using Exchange, is there a global archiving function (Tools ->
Options -> Other -> AutoArchive) and, if so, is it enabled? When you
right-click on a folder on which you want to enable archiving, is it
configured to enable archiving on that folder? Also make sure you are
pointing to the same file for archiving in the global function and in
the folder settings; else, you may be archiving some items in one
archive folder and archiving other folders into a different archive
file.
 
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