Archiving.

N

nikkiIT

Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?
 
N

nikkiIT

Yes, we do.
-----Original Message-----
Do you connect to an Exchange Server?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?
Click to expand...


.
Click to expand...
 
P

Patrick Reed [MVP - Outlook]

What happens when you try to open one of these messages?

Usually I see this as a result of antivirus software on the Exchange Server
and message attachments. When most Exchange-aware AV programs update their
definition files, they want to scan the attachments in the information
stores using these new defs. Once an attachment is scanned, it's flagged and
doesn't need to be scanned again unless it's modified or the defs are
updated again. If the Exchange admin doesn't run a scan after new defs come
in or the scan is interrupted/incomplete, the attachment won't be flagged.
If this is the case, the Exchange AV software will scan the attachment(s)
upon the next access by a client. If you have many messages with
attachments, the AV software can fall a little behind trying to scan each
attachment in turn. Outlook isn't allowed to touch the item until it's given
back to Exchange by the AV software, so Outlook can become impatient, and
finally just give up and throw back an error.

Check with your Exchange Admin.
--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


nikkiIT said:
Yes, we do.
-----Original Message-----
Do you connect to an Exchange Server?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?
Click to expand...


.
Click to expand...
Click to expand...
 
N

nikkiIT

Yes, v. 5.5
-----Original Message-----
Do you connect to an Exchange Server?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?
Click to expand...


.
Click to expand...
 
G

Guest

Yes, v. 5.5
-----Original Message-----
Do you connect to an Exchange Server?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?
Click to expand...


.
Click to expand...
 
N

nikkiIT

How do I work around or resolve this. I need to archive
messages but Outlook tells me that it is unable to access
the item because it was either moved or deleted. The
archiving doesn't progress.
-----Original Message-----
What happens when you try to open one of these messages?

Usually I see this as a result of antivirus software on the Exchange Server
and message attachments. When most Exchange-aware AV programs update their
definition files, they want to scan the attachments in the information
stores using these new defs. Once an attachment is scanned, it's flagged and
doesn't need to be scanned again unless it's modified or the defs are
updated again. If the Exchange admin doesn't run a scan after new defs come
in or the scan is interrupted/incomplete, the attachment won't be flagged.
If this is the case, the Exchange AV software will scan the attachment(s)
upon the next access by a client. If you have many messages with
attachments, the AV software can fall a little behind trying to scan each
attachment in turn. Outlook isn't allowed to touch the item until it's given
back to Exchange by the AV software, so Outlook can become impatient, and
finally just give up and throw back an error.

Check with your Exchange Admin.
--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Yes, we do.
-----Original Message-----
Do you connect to an Exchange Server?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


Trying to archive email items but getting error messages
that items cannot be accessed because they were mkoved or
deleted.
What is causing this?
How can I solve this problem?


.
Click to expand...
Click to expand...


.
Click to expand...
 
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