ASP pages freezing on Project Server2002

D

David Hans

Hi all,

A while ago I posted a request about what seemed to be admin pages freezing
on PWA.

I have now done some further checking, and it appears that whenever I am
going to an ASP page in PWA, and data is retrieved into a grid (e.g.
Resource List, Add new users, manage STS) or showing me actual information
from the database, the page freezes. The result is either:
a) IE crashes completely
b) IE sits there forever with a blank data area (i.e. the menus are
there, and blank grids)
c) IE comes back to life after about 20 - 30 minutes.

Given that this means I have real trouble administering the system, I am
looking for some suggestions as to what it might be.

the servers (PS and SQL) are all Win2kSP4 and SQL is also the latest SP; all
have plenty of free RAM (Total 2.6Gb at least .5Gb free), and processor load
is low to medium, but not maxxing out (dual PIIIXeons).

I believe that it is either an IIS to client, or SQL to IIS issue, but the
IISlogs don't tell me much.

can anyone help?

regards,

David.
 
G

Gary L. Chefetz [MVP]

David:

A common cause of problems with grid pages is the version of MDAC on either
the server or the client. More likely the client in your case. Does this
happen on all machines or just yours?
 
D

David Hans

Hi Gary,

this is happening on a number of clients, but it is very intermittant.

in testing today, I have found that it happens on 7 out of 10 sessions.
Where I have started a fresh browser each time.

It is happening on all PCs, and is not related to user accounts. I will
check the MDAC version on the clients, but I believe that this is currently
2.7?.

Would this explain the intermittant nature of the problem?

David.
 
G

Gary L. Chefetz [MVP]

David:

There were two versions of 2.7. The refresh version shouldn't be a problem,
the earlier version might be, though the intermittent nature of your problem
would point more to outside interference on the network or with another
application used on your network or workstations.
 
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