Asset database meets Trouble ticket data

E

egalois

I have an asset database of all the PC's for the organization including
serial numbers.

I wonder if I could somehow integrate this with my Exchange server/ outlook
record of trouble tickets.

The best that I hope for is to look up a machine and see all of the tickets
that are entered in the exchange server that match the serial number. I know
I could probably import the data and manipulate it, but what I truly hope for
is to interface the two whenever the thought occurs.

Is this possible?

Thanks for all replies no matter how inconsequential
 
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