Assigning issues to team members

K

Kim

I've created several issues for a specific project and
have two questions:

1. How do I add team members to the Assigned to list?
Where does Project Server get this information from?

2. Once an issue is assigned to a specific resource, how
does Project Server notify the resource that an issue is
assigned to them? I assigned a few to myself to test and
I don't get any notifications.

Any help is greatly appreciated! I've pored over the
books and helps and can't find anything related.
 
G

Gary L. Chefetz [MVP]

Kim:

1) By having a published assignment in the project. Once a resource has an
active assignment in Project Web Access, they'll appear in the subweb
selection lists.

2) This is dependent on how both the manager and resource have set their
individual options. See the selections for setting my reminders and setting
reminders for my resources selections on the home page.
 
K

Kim

Gary,

Thanks for your response. Can I ask you a couple more
questions? They're below...

Thanks so much.
-----Original Message-----
Kim:

1) By having a published assignment in the project. Once a resource has an
active assignment in Project Web Access, they'll appear in the subweb
selection lists.

Kim: I think we have this problem resolved for one
project. However, the other project I'm trying to create
issues for is not showing the resources even though they
have tasks. Does a resource have to have ACTIVE
assignments in order to show up on the list? Is there
something else under Admin I need to do?

2) This is dependent on how both the manager and resource have set their
individual options. See the selections for setting my reminders and setting
reminders for my resources selections on the home page.
Kim: This feature is very strange. When I first entered
issues, the tally shows up correctly under the Issues
summary page. When I go into the specific project and
edit the issue, the tally is reset to 0 even though I have
several active issues. I have also set up my reminders
correctly and nothing happened. I was told the email
feature may not be working properly so could this cause
the problem?
 
G

Gary L. Chefetz [MVP]

Kim:

Try synchronizing the subweb users under Manage SharePoint Team Services
from the Project Web Access Admin menu. I don't have Web Access running in
front of me, so I can't give you the exact menu drill down, but be sure not
to mistake the synchronize Administrators function with the one that runs on
a specific subweb. This might solve the problem you seem to be having in the
first case.

As for situation two, I'm not sure what to tell you. It's not a behavior
I've seen in the past.
 

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