Assistant Email

A

Allen Davis

Many of our contacts have assistant's and would like emails to go to both
email addresses. Where do I enter the assistant's email address and how can
I copy the assistant with email campaigns?
 
L

Luther

Many of our contacts have assistant's and would like emails to go to both
email addresses. Where do I enter the assistant's email address and how can
I copy the assistant with email campaigns?
Click to expand...

I think your best bet is to add the assistant as another Business
Contact, and include that Contact in the campaign. That way BCM will
also track emails from the assistant, should they send you such. If
both contacts are then children of a single Account, you can see all
communications with both principal and assistant in the parent
Account's history.
 
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