J
Jeremy
Can someone please help me? I am at wits' end.
FP 2000 has been working well for over a year. A couple of months ago,
right after a Windows Update, it could no longer publish to my web server.
The message said that the server did not have FP Extensions installed.
I had the extensions deleted from the server and then reinstalled. No luck
publishing.
I tried publishing via FP's ftp function, but I'd get messages that said the
file was unavailable, or it would show a window that said it was listing all
the files at the web site, then it would ask for my name and password. I'd
enter them, and a few seconds later I'd get the same entry screen, with my
User Name filled in, but a blank password screen. I'd reenter the password,
and as soon as I clicked OK, I would once again receive the same
screen--with my name filled in, but the password field blank. I could go
round and round like this many times over, but FP would never get beyond
that point.
Here is the really strange thing--every so often, it would work, and I could
publish to my server with no problem whatsoever. But, once I rebooted my
computer, I'd have the same problems of inability to publish again. If
lucky, I might be able to publish to the server once per week, at most.
I called my web hosting service and they were able to upload to my site
using FP 2000 with no problem--so it appears to be some kind of
configuration issue at my computer.
I tried renaming my HOST file--just in case there was something blocking the
connection. No luck.
I turned off my firewall. Still no luck.
I tried going into FP and doing a File>Open and then entering http:// plus
the web address for my site. Previously, I would be able to see all the
files in my site using that procedure. Now I get a box with an error
message: "The folder http://xxxxxx.com is no longer available."
Yesterday I went into Control Panel and completely uninstalled Microsoft
Office 2000. Then I used the original install disks to reinstall FP from
scratch. No luck. I'm still unable to publish to the server.
I tried putting my web's URL into my Trusted Zone. No luck.
I checked the be sure that the option "Prompt For Username And Password" was
checked in IE's Tools>Security> settings. No luck.
I tried other settings, like Logon Anonymously, just to see if that would
work. No luck.
I checked MS Knowledge Base but had no luck in finding anything that seemed
relevant to my situation.
I feel certain that this is some little configuration issue, that can
probably be resolved in no time, but I am out of ideas. What confuses me is
that I cannot even publish via FTP, so I suspect some kind of password
issue, not necessarily FP Extensions.
Oh, by the way, when I tried getting in via FTP using my browser, the name
and password worked with no problem, and I could see the main directory and
all the subdirectories of my files on the server, so it appears that the
server is not having any password issues.
To sum up, when I try to publish using http, I get a message saying that my
server does not have FP Extensions installed, and the upload box defaults to
FTP. When I try to publish using FTP, I get the Username/Password box over
and over again. When I put in my password, the entry box returns with a
blank password field. When I try to do a file>open and enter my site's URL,
I get the "folder not available" error message.
Does anybody know what is happening and how I can resolve this? My head is
spinning.
Thanks.
FP 2000 has been working well for over a year. A couple of months ago,
right after a Windows Update, it could no longer publish to my web server.
The message said that the server did not have FP Extensions installed.
I had the extensions deleted from the server and then reinstalled. No luck
publishing.
I tried publishing via FP's ftp function, but I'd get messages that said the
file was unavailable, or it would show a window that said it was listing all
the files at the web site, then it would ask for my name and password. I'd
enter them, and a few seconds later I'd get the same entry screen, with my
User Name filled in, but a blank password screen. I'd reenter the password,
and as soon as I clicked OK, I would once again receive the same
screen--with my name filled in, but the password field blank. I could go
round and round like this many times over, but FP would never get beyond
that point.
Here is the really strange thing--every so often, it would work, and I could
publish to my server with no problem whatsoever. But, once I rebooted my
computer, I'd have the same problems of inability to publish again. If
lucky, I might be able to publish to the server once per week, at most.
I called my web hosting service and they were able to upload to my site
using FP 2000 with no problem--so it appears to be some kind of
configuration issue at my computer.
I tried renaming my HOST file--just in case there was something blocking the
connection. No luck.
I turned off my firewall. Still no luck.
I tried going into FP and doing a File>Open and then entering http:// plus
the web address for my site. Previously, I would be able to see all the
files in my site using that procedure. Now I get a box with an error
message: "The folder http://xxxxxx.com is no longer available."
Yesterday I went into Control Panel and completely uninstalled Microsoft
Office 2000. Then I used the original install disks to reinstall FP from
scratch. No luck. I'm still unable to publish to the server.
I tried putting my web's URL into my Trusted Zone. No luck.
I checked the be sure that the option "Prompt For Username And Password" was
checked in IE's Tools>Security> settings. No luck.
I tried other settings, like Logon Anonymously, just to see if that would
work. No luck.
I checked MS Knowledge Base but had no luck in finding anything that seemed
relevant to my situation.
I feel certain that this is some little configuration issue, that can
probably be resolved in no time, but I am out of ideas. What confuses me is
that I cannot even publish via FTP, so I suspect some kind of password
issue, not necessarily FP Extensions.
Oh, by the way, when I tried getting in via FTP using my browser, the name
and password worked with no problem, and I could see the main directory and
all the subdirectories of my files on the server, so it appears that the
server is not having any password issues.
To sum up, when I try to publish using http, I get a message saying that my
server does not have FP Extensions installed, and the upload box defaults to
FTP. When I try to publish using FTP, I get the Username/Password box over
and over again. When I put in my password, the entry box returns with a
blank password field. When I try to do a file>open and enter my site's URL,
I get the "folder not available" error message.
Does anybody know what is happening and how I can resolve this? My head is
spinning.
Thanks.