J
James
First I will describe the issue:
This occurs on Windows 2000 and Windows XP (with all updates) and with
Office XP and Office 2003 (all updates). When I start a new message I attach
a Word document (various sizes) from my drive, and proceed to preview (double
clicking) the attachment the Open or Save as prompt box locks up from 5-60
seconds or more. This happens when I'm connected to the network or
disconnected, even in Safe Mode.
I have tried disabling the Word editor in Outlook, Spell checker and that
seems to not help at all.
This problem only exists on a certain model computer, a HP DC7100. This does
not happen on a HP D530. The DC7100 has the new Intel 915G chipset, DDRII
memory, SATA HDD, etc. I have this issue on multiple machines. The OS and
Office has been installed from scratch from the CD's. The computers have all
updated drivers, BIOS, etc.
I am all out of ideas... any ideas??
This occurs on Windows 2000 and Windows XP (with all updates) and with
Office XP and Office 2003 (all updates). When I start a new message I attach
a Word document (various sizes) from my drive, and proceed to preview (double
clicking) the attachment the Open or Save as prompt box locks up from 5-60
seconds or more. This happens when I'm connected to the network or
disconnected, even in Safe Mode.
I have tried disabling the Word editor in Outlook, Spell checker and that
seems to not help at all.
This problem only exists on a certain model computer, a HP DC7100. This does
not happen on a HP D530. The DC7100 has the new Intel 915G chipset, DDRII
memory, SATA HDD, etc. I have this issue on multiple machines. The OS and
Office has been installed from scratch from the CD's. The computers have all
updated drivers, BIOS, etc.
I am all out of ideas... any ideas??