B
Berra
When Outlook 2003 doesnt like the attachment filename its sometimes converts
it into ATT000XX.suffix.
On our Outlook 2003 SP2 receiving clients the suffix still is intact and
hence its no problem for user to open it (e.g ATT00054.pdf).
Our frustrated secretary has Outlook 2003 SP3 (also std with same lang), and
receives the mailcopy attachment as ATT000XX.dat, and hence dont know what
program to use for opening it (because of the suffix now being "dat").
Exchange is not involved, sofar no other client differences then SP2/3 has
been found. The phenomena typically appears when sender is non Windows user.
(I think it might be related to whether RFC standard 2232 or 2017 is used)
Is it possible to uninstall SP3 ?
Would Office 2007 preseve the suffix ?
Grateful for any solutions
it into ATT000XX.suffix.
On our Outlook 2003 SP2 receiving clients the suffix still is intact and
hence its no problem for user to open it (e.g ATT00054.pdf).
Our frustrated secretary has Outlook 2003 SP3 (also std with same lang), and
receives the mailcopy attachment as ATT000XX.dat, and hence dont know what
program to use for opening it (because of the suffix now being "dat").
Exchange is not involved, sofar no other client differences then SP2/3 has
been found. The phenomena typically appears when sender is non Windows user.
(I think it might be related to whether RFC standard 2232 or 2017 is used)
Is it possible to uninstall SP3 ?
Would Office 2007 preseve the suffix ?
Grateful for any solutions