Attachments from Mac Sender Not Visible in Outlook

M

Marlene

We have a user who works on a Mac Leopard OS (I believe) notebook at home.
When he sends an e-mail with an attachment from his Mac to our office
(Exchange Server 2003 / Outlook XP) the e-mail arrives in the Outlook Inbox
with no indication that there is an attachment - no file attachment, no
paperclip, File / Save Attachment produces nothing. However, when we view
the same Inbox in Outlook Web Access, the e-mail message clearly has a
paperclip and attachment, and we can save the attachment with no problem.
So, what am I missing? Is something on our Exchange server blocking the
attachment from displaying in Outlook? Do I need some kind of patch? Any
help would be greatly appreciated!
 

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