audio insertion problem

[pdskip]

I went a long time inserting audio with no problems. Now ppt tells me it
can't insert audio file. This includes all my audio files. (.wma) Recently
installed NeroExpess for slideshows and Nero Media Player was installed. (for
whatever that is worth) windows xp/ppt 2002

 

[TAJ Simmons]

pdskip

This sounds like things have been hijacked by nero.
Try a "system restore" roll-back to an earlier time, if you are using
windows xp

Or, try installing windows media player version 10 to set everything back.

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
free powerpoint templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com

 

[pdskip]

Downloaded windows media player 10. Everything seemed to be ok but lost
media player icon from desktop. when I try to open from start menu it tells
me there " is an internal application error." Now i don't have media player,
but am able to insert audio into ppt. ??????

 

[TAJ Simmons]

Everything seemed to be ok but lost

media player icon from desktop.

The icon is probably pointing to your old media player.
If you right click your "start" menu on windows, and choose "open", you can
then browse to find the current media player icon.... when you find it,
right click it and choose "copy", then find a bit of space on your desktop,
right click and choose "copy shortcut". This will get you a media player
icon back

Cheers
TAJ

 

[pdskip]

I have done that, but still receive "internal application error" when I try
to open media player. Media player will not open. I really appreciate your
help.

 

[TAJ Simmons]

I'd re-install the media player again. It sounds like something is not right
or conflicting

TAJ

 

[Sonia]

Or maybe do a Detect and Repair for Windows? Since media player is installed
with Windows, that might detect any problems with files, etc. and fix them.
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com

 

[pdskip]

Having problem locating "Detect and Repair." ?? And for info. when I go to
setup wm.exe in program files it tells me that I am running the most recent
version of media player 10 and all its components.

 

[Sonia]

Hm. I thought there was a Detect and Repair option, but I can't find it either,
so I guess I was wrong. However, you can run the System File Checker which will
check and repair any damaged protected system files. Go to Start > Run and type
"sfc /scannow" (without the quotes) and click OK.

Have your Win XP CD handy because you'll probably be asked for it. This has
solved some very mysterious problems for me and for my customers, so maybe
you'll be lucky too. It searches all of the critical Windows files and checks
them and fixes any that have been tampered with. Let us know if it makes a
difference.

 

[pdskip]

"Windows cannot locate sfc/scannow"

Hm. I thought there was a Detect and Repair option, but I can't find it either,
so I guess I was wrong. However, you can run the System File Checker which will
check and repair any damaged protected system files. Go to Start > Run and type
"sfc /scannow" (without the quotes) and click OK.

Have your Win XP CD handy because you'll probably be asked for it. This has
solved some very mysterious problems for me and for my customers, so maybe
you'll be lucky too. It searches all of the critical Windows files and checks
them and fixes any that have been tampered with. Let us know if it makes a
difference.

 

[Sonia]

There should be a space after sfc. See what I typed below.

 

[Sonia]

But if you have the CD, it works in Win 2000. I guess when Win 2000 was
released, disk space wasn't as cheap as it is today and it was assumed that no
one would dump the CD contents to hard disk. Heck, at today's price of about
$1.05/GB for external hard disk space, CD's are expensive.

 

[pdskip]

The last two posts thre me off. I have reached the point where it asks me to
insert the xp installation cd, but now I don't know which option to choose.
Can't locate "system file checker" thanks

 

[Sonia]

When you are asked to insert the Windows XP CD, chances are that the CD's start
up menu will show up. Just click "Exit" on the menu. That window will close
and underneath you'll see there is still a System File Checker window with a
progress bar. Allow it to continue running. It may run for 30 minutes,
depending on your processor's speed and other resources. When it completes the
window will disappear. It isn't too fancy, so if errors are found it just fixes
them and doesn't tell you what it found or what it fixed.

So, once it finishes, return to PowerPoint and see whether you can now insert
your audio file(s).

 

[pdskip]

Just for a little re-cap. My initial problem was not being able to insert
audio anymore into ppt. It was suggested I download Media Player 10. I did
that and now Media PLayer will not open. I receive a "internal application
error" but I was now able to insert audio in ppt. I did the system file
check. Still no Media Player but can insert audio in ppt. Problem now is no
media player. thanks

 

[pdskip]

any suggestions to get media player back???

Just for a little re-cap. My initial problem was not being able to insert
audio anymore into ppt. It was suggested I download Media Player 10. I did
that and now Media PLayer will not open. I receive a "internal application
error" but I was now able to insert audio in ppt. I did the system file
check. Still no Media Player but can insert audio in ppt. Problem now is no
media player. thanks

 

[Sonia]

Your best bet would be to ask for help in the WMP newsgroup at
news://msnews.microsoft.com/microsoft.public.windowsmedia.player
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com