Russ Valentine said:2 minutes is not realistic. It is difficult to determine why automatic
polling is failing when you do not post your mail account type, connection
type and polling settings. If automatic polling once worked and now fails,
you also need to examine what changes were made to your setup before
automatic polling stopped working.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
ffine said:My Outlook 2003 no longer runs "send/receive" automatically. Under
Tools/Options/Mail Setup/Send/Receive I have checks next to "Include this
group in send/receive" and "Schedule an automatic send/receive every 2
minutes". Any ideas what the problem is?
Moon Doggy said:My "Send/Receive" button does not appear on one login. On my other login
it
does. I've tried renaming "outcmd.dat" on the first login and running
"outlook /clearviews" with no luck. I've also attempted all of below and
set
my auto send/receive to 10 minutes with no luck. My settings must be
corrupt
as I cannot view the "Send/Receive" option under the "Customize..." option
on
the tool menu. How to I migrate my old e-mails and my e-mail addresses to
my
new login?
Russ Valentine said:2 minutes is not realistic. It is difficult to determine why automatic
polling is failing when you do not post your mail account type,
connection
type and polling settings. If automatic polling once worked and now
fails,
you also need to examine what changes were made to your setup before
automatic polling stopped working.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
ffine said:My Outlook 2003 no longer runs "send/receive" automatically. Under
Tools/Options/Mail Setup/Send/Receive I have checks next to "Include
this
group in send/receive" and "Schedule an automatic send/receive every 2
minutes". Any ideas what the problem is?
Russ Valentine said:new login?
Explain what you mean.
--
Russ Valentine
[MVP-Outlook]
Moon Doggy said:My "Send/Receive" button does not appear on one login. On my other login
it
does. I've tried renaming "outcmd.dat" on the first login and running
"outlook /clearviews" with no luck. I've also attempted all of below and
set
my auto send/receive to 10 minutes with no luck. My settings must be
corrupt
as I cannot view the "Send/Receive" option under the "Customize..." option
on
the tool menu. How to I migrate my old e-mails and my e-mail addresses to
my
new login?
Russ Valentine said:2 minutes is not realistic. It is difficult to determine why automatic
polling is failing when you do not post your mail account type,
connection
type and polling settings. If automatic polling once worked and now
fails,
you also need to examine what changes were made to your setup before
automatic polling stopped working.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
My Outlook 2003 no longer runs "send/receive" automatically. Under
Tools/Options/Mail Setup/Send/Receive I have checks next to "Include
this
group in send/receive" and "Schedule an automatic send/receive every 2
minutes". Any ideas what the problem is?
Moon Doggy said:Thanks for the reply, Russ. Originally I had one user logon account on my
PC
("Jim"). After the send receive button disappeared (with no errors
displayed)
I set up a second XP user logon account ("Jim2"), which meant having a new
XP
logon ID and password and therefore a seperate set of outlook data files
under that logon. After I configured outlook under this new XP logon
("Jim2")
to use my ISP and e-mail address, it downloaded my e-mails and will send
e-mails and the send/receive button appears. Both user accounts have their
own "outcmd.dat" files. Both are configured to use the same ISP and e-mail
address to send / receive from. I've seen many postings on this button
disappearing. Is there a flag in the system that makes this happen? I'm
thinking that there must be a corrupt personal settings file that controls
this since outlook seems to work fine when I log in under "Jim2" and hides
the button when I log in under "Jim".
Russ Valentine said:new login?
Explain what you mean.
--
Russ Valentine
[MVP-Outlook]
Moon Doggy said:My "Send/Receive" button does not appear on one login. On my other
login
it
does. I've tried renaming "outcmd.dat" on the first login and running
"outlook /clearviews" with no luck. I've also attempted all of below
and
set
my auto send/receive to 10 minutes with no luck. My settings must be
corrupt
as I cannot view the "Send/Receive" option under the "Customize..."
option
on
the tool menu. How to I migrate my old e-mails and my e-mail addresses
to
my
new login?
:
2 minutes is not realistic. It is difficult to determine why automatic
polling is failing when you do not post your mail account type,
connection
type and polling settings. If automatic polling once worked and now
fails,
you also need to examine what changes were made to your setup before
automatic polling stopped working.
In general, here are the reasons automatic polling might fail in
Outlook:
1. You have created an unrealistic polling interval. Many users set
their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They
put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your
Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
My Outlook 2003 no longer runs "send/receive" automatically. Under
Tools/Options/Mail Setup/Send/Receive I have checks next to "Include
this
group in send/receive" and "Schedule an automatic send/receive every
2
minutes". Any ideas what the problem is?