AutoArchive creates new Personal Folders object (3'rd request for help)

[Bowen Moursund]

Using Outlook 2002 (10.3513.3501) SP-1.

Whenever I run an AutoArchive, it finishes with an 'operation failed' error, and a new folders object named 'Personal Folders' is created. The new folder is not linked to a .PST, and is easily removed using the Data Files dialog. However, it returns with each AutoArchive. :-(

Is there a solution to the problem?

I found a posting that suggested that the deletion of all the name/value pairs of the profile's registry key might solve a similar problem. What potential problems might result from attempting this? I'd of course like to avoid a complete reinstall.

 

[Bowen Moursund]

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Using Outlook 2002 (10.3513.3501) SP-1.

Whenever I run an AutoArchive, it finishes with an 'operation failed' error, and a new folders object named 'Personal Folders' is created. The new folder is not linked to a .PST, and is easily removed using the Data Files dialog. However, it returns with each AutoArchive. :-(

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My archive folders are included in the Outlook Folder List for easy reference, and obscure folder therein was set to be AutoArchived. Toggled off the AutoArchiving for this folder, and the problem disappeared. Note to self and all: don't autoarchive archive folders.

I realize that this group has a large volume of postings and that the resources of volunteer contributors is limited, but after 3 requests for assistance, even just a 'Sorry, I don't know.' would have been nice. :-(