J
jac
Why do I NOT get DAILY email reminders when Status Reports are overdue?
Working in Project Server 2007 Web Access, I have Admin rights. I created a
weekly Status Report and sent to my resources to complete. (I am under the
assumption that once the Status Report is created and I set the frequency to
occur every week on Friday, that Status Reports are automatically generated
for the resources and I never have to do it again) I linked an email
(Outlook) alert/reminder to be sent to my resources which notify them when
reports are due/overdue. I set the alerts to generate daily emails until an
overdue status report is finally submitted.
I set up 2 dummy resources to test this with so I can log in to Project
Server as them to see their Office Project Web Access "Home" page along with
access to view their email mailbox.
As the manager: I did updated "Personal Settings" -> "Manage My Resources’
Alerts and Reminders" and setting my resources and myself to receive an
automatically generated DAILY Outlook email alerts when Status Reports become
overdue. Last week, I have gotten 1 email telling me a Status Report is
overdue, but email alerts should continue to generate DAILY until its
submitted and I am not receiving daily email alerts.
As an individual resource: I also went into "Personal Settings"-> "Manage My
Alerts and Reminders" and set them to generate daily email reminders.
I can see that the Status Report is still shown as overdue on the "Home"
page, but the resource only got 1 email alert ~ so I'm perplexed as to what I
am doing wrong. Any help would greatly be appreciated.
Working in Project Server 2007 Web Access, I have Admin rights. I created a
weekly Status Report and sent to my resources to complete. (I am under the
assumption that once the Status Report is created and I set the frequency to
occur every week on Friday, that Status Reports are automatically generated
for the resources and I never have to do it again) I linked an email
(Outlook) alert/reminder to be sent to my resources which notify them when
reports are due/overdue. I set the alerts to generate daily emails until an
overdue status report is finally submitted.
I set up 2 dummy resources to test this with so I can log in to Project
Server as them to see their Office Project Web Access "Home" page along with
access to view their email mailbox.
As the manager: I did updated "Personal Settings" -> "Manage My Resources’
Alerts and Reminders" and setting my resources and myself to receive an
automatically generated DAILY Outlook email alerts when Status Reports become
overdue. Last week, I have gotten 1 email telling me a Status Report is
overdue, but email alerts should continue to generate DAILY until its
submitted and I am not receiving daily email alerts.
As an individual resource: I also went into "Personal Settings"-> "Manage My
Alerts and Reminders" and set them to generate daily email reminders.
I can see that the Status Report is still shown as overdue on the "Home"
page, but the resource only got 1 email alert ~ so I'm perplexed as to what I
am doing wrong. Any help would greatly be appreciated.