Thanks for the tip!
I installed the new firmware. I don't know what it does but it does not stop
the B2TR problem.
B2TR apps still refuse to work with my Dell 5100cn network printer...
:
Thanks Mary.
If anyone tries it, please let us know whether it works or not.
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007:
http://pschmid.net/office2007/customize
OneNote 2007:
http://pschmid.net/office2007/onenote
***
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There is a firmware update on the Dell web site with an August, 2006 timestamp.
It may help.
http://support.euro.dell.com/suppor...R_5100CN&os=WW1&osl=en&deviceid=6784&libid=40
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx
1. The printing problem does not seem to be an exclusive "Word" thing. All
Office B2TR applications (Excel, Access, Powerpoint, Outlook, Onenote,...)
stop working when I try to print to my Dell 5100cn network printer.
2. Office Beta 2 2007 worked fine with my printer. Problems only started
after installing B2TR
3. Vista RC2 (5744) applications like Wordpad, Notepad and IE7 work fine
with my printer
Could it be that B2TR messed up something?
:
All I can say is that it's not too uncommon for printers to have issues
with Word. Word might not look like it, but it actually demands a lot
from a printer. So it's one of the programs where a not perfectly
written printer driver can get in trouble.
In this particular case, MS did look into it and determined that it's
not Office and not Vista, but the printer driver. There is still no
update on whether Dell will provide a fixed driver for RTM.
You could just save the files directly into PDF from Word. To do that,
install the MS pdf add-in (link on my B2TR page, or in office button
menu, save as, pdf) and then use office button menu, save as, pdf.
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007:
http://pschmid.net/office2007/customize
OneNote 2007:
http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:
http://pschmid.net/blog/feed
I did not have this problem before installing the technical release. Seems
to
me MS is to blame, but we are left waiting...
I have installed a "pdf-printer" (Cutepdf) and use this to printing from
Office. As I said, all other applications work fine!
:
Use a different printer is all I can tell you right now. I don't know of
any workaround.
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007:
http://pschmid.net/office2007/customize
OneNote 2007:
http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:
http://pschmid.net/blog/feed
I run Vista RC2 and Office B2TR with a Dell 3110cn on IP. Have this
exact problem.
/m
Patrick Schmid skrev:
Microsoft has been able to reproduce the issue and is investigating
it.
If MS finds any workaround, I'll post it here.
Patrick Schmid
--------------
http://pschmid.net
1. The Dell 5100cn Network printer works fine with other
applications
2. As long as it is not the default printer, Word runs fine
3. When I switch to this printer inside Word, Word stops working
:
Have you verified that the printer is switched on and you can
print to
it from another application (e.g. notepad)?
If you make a different printer your default printer and then
open Word,
it shouldn't crash anymore. Can you then switch to the printer
inside
Word and print to it?
Patrick Schmid
--------------
http://pschmid.net
message
Same here, I have a Dell 5100cn. That's a colorlaser to.
Probably same driver?
:
No matter what I try, I cannot get any document to print
(whether Word, Excel
or Outlook) without the program failing, reporting back in to
Microsoft and
restarting.
I have a Windows Vista RC1 box and the printer is a Dell
3000cn.
What am I doing wrong? Can I uninstall the technical
refresh?
