bad .pst file

[Michael Neely]

In trying to transfer my .pst file from desktop to new
laptop, somehow I corrupted it. I cannot open
the "Advanced" properties, nor can I delete it. Both
actions result in an error message: "The operation
failed. An object could not be found."

I've tried creating a new .pst file, importing the data
and pointing to it with the email account, which works
fine, but I still can't delete the old corrupted one.

I've tried removing Office from the laptop, and re-
installing, but that doesn't work either. I guess the
data files aren't removed in the process.

Apparently there is a file missing. I've tried running
the inbox repair utility and it doesn't help.

Any ideas?

Thanks very much.

 

[Russ Valentine [MVP-Outlook]]

Outlook version?
Steps used to "transfer" the file?
Output of the Inbox Repair Tool?

You wouldn't really want the uninstall routine to remove data files, would
you? Did you try to create a new profile?

 

[Guest]

The outlook version is 2003. I foolishly copied the
outlook.pst file from my desktop to the laptop and then
it gets murky since I've tried so many things to get a
properly functional .pst file. Of course, I've since
discovered how to do it properly by exporting the desktop
personal folders to a .pst file, and importing this file
in to a newly created unicode-compliant .pst. This
doesn't, however, get rid of the old .pst, which is
undeleteable.

I don't want to permanently remove data files, which
exist on the desktop stil, just "start over" on the
laptop and do it properly from the beginning.

I haven't tried a new profile. I've looked under help to
create a new profile, so I'll give it a go. Thanks for
the advice, and if you have any more, I'll be grateful.

-----Original Message-----
Outlook version?
Steps used to "transfer" the file?
Output of the Inbox Repair Tool?

You wouldn't really want the uninstall routine to remove data files, would
you? Did you try to create a new profile?
--
Russ Valentine
[MVP-Outlook]

In trying to transfer my .pst file from desktop to new
laptop, somehow I corrupted it. I cannot open
the "Advanced" properties, nor can I delete it. Both
actions result in an error message: "The operation
failed. An object could not be found."

I've tried creating a new .pst file, importing the data
and pointing to it with the email account, which works
fine, but I still can't delete the old corrupted one.

I've tried removing Office from the laptop, and re-
installing, but that doesn't work either. I guess the
data files aren't removed in the process.

Apparently there is a file missing. I've tried running
the inbox repair utility and it doesn't help.

Any ideas?

Thanks very much.

.

 

[Guest]

The new profile worked just fine - problem solved.
Thanks very much.

-----Original Message-----
Outlook version?
Steps used to "transfer" the file?
Output of the Inbox Repair Tool?

You wouldn't really want the uninstall routine to remove data files, would
you? Did you try to create a new profile?
--
Russ Valentine
[MVP-Outlook]

In trying to transfer my .pst file from desktop to new
laptop, somehow I corrupted it. I cannot open
the "Advanced" properties, nor can I delete it. Both
actions result in an error message: "The operation
failed. An object could not be found."

I've tried creating a new .pst file, importing the data
and pointing to it with the email account, which works
fine, but I still can't delete the old corrupted one.

I've tried removing Office from the laptop, and re-
installing, but that doesn't work either. I guess the
data files aren't removed in the process.

Apparently there is a file missing. I've tried running
the inbox repair utility and it doesn't help.

Any ideas?

Thanks very much.

.

 

[Russ Valentine [MVP-Outlook]]

The second option is also incorrect. There is never any need to import and
export a PST file from one installation to another.
I suspect your PST file is fine. You just corrupted your profile.Create a
new profile and use the instructions here to connect it to the PST file you
want to use:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]

The outlook version is 2003. I foolishly copied the
outlook.pst file from my desktop to the laptop and then
it gets murky since I've tried so many things to get a
properly functional .pst file. Of course, I've since
discovered how to do it properly by exporting the desktop
personal folders to a .pst file, and importing this file
in to a newly created unicode-compliant .pst. This
doesn't, however, get rid of the old .pst, which is
undeleteable.

I don't want to permanently remove data files, which
exist on the desktop stil, just "start over" on the
laptop and do it properly from the beginning.

I haven't tried a new profile. I've looked under help to
create a new profile, so I'll give it a go. Thanks for
the advice, and if you have any more, I'll be grateful.

-----Original Message-----
Outlook version?
Steps used to "transfer" the file?
Output of the Inbox Repair Tool?

You wouldn't really want the uninstall routine to remove data files, would
you? Did you try to create a new profile?
--
Russ Valentine
[MVP-Outlook]

In trying to transfer my .pst file from desktop to new
laptop, somehow I corrupted it. I cannot open
the "Advanced" properties, nor can I delete it. Both
actions result in an error message: "The operation
failed. An object could not be found."

I've tried creating a new .pst file, importing the data
and pointing to it with the email account, which works
fine, but I still can't delete the old corrupted one.

I've tried removing Office from the laptop, and re-
installing, but that doesn't work either. I guess the
data files aren't removed in the process.

Apparently there is a file missing. I've tried running
the inbox repair utility and it doesn't help.

Any ideas?

Thanks very much.

.

 

[Russ Valentine [MVP-Outlook]]

PS. If for some reason you feel it is important to move to the UNICODE
format, then instead of using the instructions in the article, simply open
the old PST file in your new Profile and copy the contents you want into the
PST file your new Profile created. Do NOT use import and export.
--
Russ Valentine
[MVP-Outlook]

The outlook version is 2003. I foolishly copied the
outlook.pst file from my desktop to the laptop and then
it gets murky since I've tried so many things to get a
properly functional .pst file. Of course, I've since
discovered how to do it properly by exporting the desktop
personal folders to a .pst file, and importing this file
in to a newly created unicode-compliant .pst. This
doesn't, however, get rid of the old .pst, which is
undeleteable.

I don't want to permanently remove data files, which
exist on the desktop stil, just "start over" on the
laptop and do it properly from the beginning.

I haven't tried a new profile. I've looked under help to
create a new profile, so I'll give it a go. Thanks for
the advice, and if you have any more, I'll be grateful.

-----Original Message-----
Outlook version?
Steps used to "transfer" the file?
Output of the Inbox Repair Tool?

You wouldn't really want the uninstall routine to remove data files, would
you? Did you try to create a new profile?
--
Russ Valentine
[MVP-Outlook]

In trying to transfer my .pst file from desktop to new
laptop, somehow I corrupted it. I cannot open
the "Advanced" properties, nor can I delete it. Both
actions result in an error message: "The operation
failed. An object could not be found."

I've tried creating a new .pst file, importing the data
and pointing to it with the email account, which works
fine, but I still can't delete the old corrupted one.

I've tried removing Office from the laptop, and re-
installing, but that doesn't work either. I guess the
data files aren't removed in the process.

Apparently there is a file missing. I've tried running
the inbox repair utility and it doesn't help.

Any ideas?

Thanks very much.

.

 

[Brian Tillman]

Of course, I've since
discovered how to do it properly by exporting the desktop
personal folders to a .pst file, and importing this file
in to a newly created unicode-compliant .pst. This
doesn't, however, get rid of the old .pst, which is
undeleteable.

This is NOT the correct way dto do it, although it usually works. You can
lose information this way. The definitive method is to simply copy the PST
from one PS to the other and then use File>Open>Outlook Data File to access
it.

What do you mean by "undeleteable? How are you trying to delete it? In
Outlook, right-click on the folder root in the Folder List and choose Close.
Then stop Outlook, browse to the PST and delete it.