BCM Contacts Have Reverted to Outlook Appearance and Business ContactManager menu is gone

Discussion in 'Outlook BCM' started by allanc, Aug 6, 2010.

  1. allanc

    allanc Guest

    I would appreciate assistance with the following:

    I have been using BCM 2007 for a couple of years now.
    Today, when I click on 'Business Contacts in Business Contact Manager'
    - the Outlook format is displayed.
    Also, the Business Contact Manager menu is missing.

    Thank you in advance.
     
    allanc, Aug 6, 2010
    #1
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  2. Re: BCM Contacts Have Reverted to Outlook Appearance and BusinessContact Manager menu is gone

    It sounds like something is left in a messed up state, possibly due to
    an unexpected crash of your computer or of Outlook. I would suggest
    simply to uninstall BCM (do not select the option to uninstall sql
    express, because that is unnecessary and will greatly add to the
    install time). Then install BCM again. This problem should be fixed.
     
    Hao Zhou (MSFT), Aug 11, 2010
    #2
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  3. allanc

    allanc Guest

    Re: BCM Contacts Have Reverted to Outlook Appearance and BusinessContact Manager menu is gone

    On Aug 11, 1:26 pm, "Hao Zhou (MSFT)" <> wrote:
    > It sounds like something is left in a messed up state, possibly due to
    > an unexpected crash of your computer or of Outlook.  I would suggest
    > simply to uninstall BCM (do not select the option to uninstall sql
    > express, because that is unnecessary and will greatly add to the
    > install time).   Then install BCM again.  This problem should be fixed.


    Your selection resolved the problem.
    Thank you.
     
    allanc, Aug 16, 2010
    #3
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