S
samsterid
New to BCM 2007 and I have been having trouble with database losing
categories & search folders.
My Contacts has about 3500 records and I set about 700 Contacts to a new
category "Suppliers".
We created a search folder to find only Suppliers, but now the Suppliers
search folder has ALL the records in it. The query is missing when I go to
Customize the Suppliers search & Filter - all settings are back to the
default - as if I had never set any search or custom Filter criteria.
When I go to Manage databases I can see that my database "BC_Contacts" is
listed as the current one with a size of 136 MB; and MSSSmallBusiness.mdf is
listed under Other databases with a size of 35MB.
Navigating to the default folder for the database (C:\Documents and
Settings\<UserAccount>\Local Settings\Application Data\Microsoft\Business
Contact Manager)
I can see the .mdf & .ldf MSSmalBusiness files totaling about 35MB - with a
date stamp over a month old.
So should there be a .mdf file with my database name (BC_Contacts) somewhere?
Or is it all kept somehow in the sub-folders of the default folder?
I have to restore the database now from a backup I did a few weeks ago -
just to get my Categories back - I don't understand why BCM would lose
categories or search criteria.
I have now installed the Office 2007 SP2 and the BCM SP2 updates. Should I
expect that would prevent future glitches?
Thanks for reading!
Sam
categories & search folders.
My Contacts has about 3500 records and I set about 700 Contacts to a new
category "Suppliers".
We created a search folder to find only Suppliers, but now the Suppliers
search folder has ALL the records in it. The query is missing when I go to
Customize the Suppliers search & Filter - all settings are back to the
default - as if I had never set any search or custom Filter criteria.
When I go to Manage databases I can see that my database "BC_Contacts" is
listed as the current one with a size of 136 MB; and MSSSmallBusiness.mdf is
listed under Other databases with a size of 35MB.
Navigating to the default folder for the database (C:\Documents and
Settings\<UserAccount>\Local Settings\Application Data\Microsoft\Business
Contact Manager)
I can see the .mdf & .ldf MSSmalBusiness files totaling about 35MB - with a
date stamp over a month old.
So should there be a .mdf file with my database name (BC_Contacts) somewhere?
Or is it all kept somehow in the sub-folders of the default folder?
I have to restore the database now from a backup I did a few weeks ago -
just to get my Categories back - I don't understand why BCM would lose
categories or search criteria.
I have now installed the Office 2007 SP2 and the BCM SP2 updates. Should I
expect that would prevent future glitches?
Thanks for reading!
Sam